Be a trailblazer in enterprise software delivery - join as a Professional Services Consultant with MRI Software!
Professional Services Technical Consultant – Enterprise Software
Join MRI Software as a Professional Services Consultant and help our clients deliver better outcomes through technology.
You’ll work with housing providers to implement and optimise software solutions that support critical services, improve operational efficiency, and ultimately make a difference to communities.
Why you’ll love working with us:
- Real impact: Your work supports organisations delivering essential housing services, improving outcomes for both clients and residents.
- Collaborative Culture: Work with a diverse and talented team. Collaboration is at the core of everything we do, fostering an environment where everyone's ideas are valued.
- Professional Growth: Unlock opportunities for career advancement and professional development. We invest in our team members, helping you reach your full potential.
- Innovation Hub: Immerse yourself in a dynamic environment where your ideas matter. Join a team that thrives on creativity and innovation to help our clients get the most from their solutions.
Key responsibilities:
- Technical solution scoping and design:
- Work with clients and internal stakeholders to understand business and technical requirements.
- Scope bespoke technical solutions such as integrations, customer-specific extensions, and web-based components.
- Produce clear solution outlines, estimates, and supporting documentation to ensure stakeholder alignment.
- Development and technical delivery:
- Develop, test, implement, and maintain custom technical solutions that extend or adapt standard software capability where required.
- Configure and support technical components that enable client-specific requirements to be delivered effectively and sustainably.
- Ensure solutions are delivered to a high standard and aligned with agreed scope, quality, and timescales.
- Integration and issue resolution:
- Support the implementation and integration of software solutions within client environments.
- Investigate technical issues, identify root causes, and provide practical workarounds or permanent solutions.
- Work closely with clients and internal teams to resolve issues in a timely and professional manner.
- Technical consultancy and client engagement:
- Provide hands-on technical guidance throughout the implementation lifecycle.
- Translate complex technical concepts into clear and accessible language for both technical and non-technical audiences.
- Build strong client relationships through reliable delivery, clear communication, and a customer-focused approach.
- Documentation and knowledge transfer:
- Produce clear, structured technical documentation to support implementation, support, and ongoing maintenance.
- Contribute to internal knowledge sharing and support colleagues with technical insight where appropriate.
- Deliver training or walkthroughs for end users, client teams, or internal stakeholders where needed.
Requirements:
- Experience in a technical consulting, software implementation, development, or client-facing delivery role within enterprise software environments.
- Ability to understand client requirements and translate them into practical technical solutions.
- Proven experience in software development using Progress OpenEdge / Progress 4GL, WebSpeed / PAS, or another comparable programming language or framework.
- Hands-on experience with web and integration technologies such as HTML, CSS, JavaScript, JSON, XML, or XSLT.
- Experience working with SQL and relational databases, including data querying, analysis, and troubleshooting.
- Experience supporting data migration, integration, or ETL activities (e.g. extracting, transforming, and loading data between systems).
- Strong problem-solving and investigation skills, with the ability to analyse issues and see solutions through to completion.
- Strong functional and technical acumen, with the ability to communicate complex concepts in a clear and accessible way.
- Organised and methodical, with a pragmatic and commercially aware approach to delivery.
- Excellent communication, presentation, and stakeholder engagement skills.
- Ability and willingness to develop knowledge of housing processes, client operating models, and relevant industry context.
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
