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At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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JOB SUMMARY
Lead the in-house Riding Teams, designed to support technical projects and maintenance onboard our vessels. This role will be instrumental in ensuring the effective planning, training, deployment, and oversight of multi-disciplinary riding teams, in close collaboration with the shipboard and shoreside technical teams, including drydock projects.
POSITION RESPONSIBILITIES
- Collaborate with Technical Superintendents to develop detailed scopes of work for riding team relevant onboard technical annual and drydock works and projects.
- Plan and execute the deployment and scheduling of riding teams in accordance with vessel itineraries and project timelines.
- Ensure riding teams are adequately trained, equipped, and certified for their specific areas of responsibility.
- Maintain and manage toolboxes and specialized equipment required for riding team operations.
- Supervise the execution of work remotely or onboard to ensure quality, safety, and adherence to regulatory requirements.
- Monitor progress of riding team projects and provide regular updates and reports to the Sr. Director of Technical Services and collaborate with the vessel-specific Fleet Senior Director and Technical Superintendents.
- Promote and ensure a strong safety culture within the riding teams, complying with all company safety policies, environmental standards, and international regulations.
- Ensure that all work is conducted in accordance with classification society standards, flag state requirements, and other regulatory bodies.
- Ensure that all innovations and opportunities from existing fleet will be handled on future projects.
- Participate in risk assessment and feasibility studies.
- Organizing and reporting of design and development processes in the field of HVAC and related technologies.
- Develop optimized life cycle costs (LCC) procedure.
- Assist in onboarding new riding team members, including mentoring and development of technical skillsets.
- Support cost control initiatives by optimizing in-house capabilities and tracking performance against project budgets.
- Ensure adherence to international maritime regulations, classification society standards, and company policies.
QUALIFICATIONS
DEGREE TYPE: Bachelor's Degree
FIELD(S) OF STUDY: Marine Engineering, Naval Architecture, or related technical field.
EXPERIENCE
- Minimum 15 years of experience in Technical/HVAC operations within the maritime or cruise industry.
- Strong understanding of shipboard systems, technical maintenance, and repair practices.
- Prior sailing experience or shipboard supervision experience is a plus.
COMPETENCIES & SKILLS
- Ability to develop and manage complex project plans in coordination with Technical Superintendents and other project stakeholders.
- Knowledge of international maritime regulations, classification society rules, and environmental standards.
- Experience supervising multi-disciplinary technical teams, preferably in a shipboard or drydock environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Project, Outlook, and report generation tools.
- Strong interpersonal and collaborative skills with the ability to work across departments and with shipboard staff.
- Excellent organizational and time management abilities.
- Able to travel and work aboard vessels as required for approximately 30% of the year.
- Familiarity with maintenance planning systems (e.g., AMOS) and other marine technical platforms.
- Familiarity with ILO, MARPOL, SOLAS, and ISM Code standards related to marine maintenance activities.
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
