Technical Solutions Engineer

Accountabilities:

Technical Solution Design: Serve as a subject-matter expert on technical capabilities and service offerings, analyzing client requirements, project objectives, and constraints to develop scalable, secure, and effective technical solutions.
Proposal Development and Technical Reviews: Collaborate with growth and engineering teams to review Requests for Proposals (RFPs), Requests for Information (RFIs), and other solicitation materials, ensuring technical responses are accurate, compelling, feasible, and aligned with client needs.
Capture and Business Development Support: Partner with capture managers and other stakeholders to develop technical narratives, proposal content, presentation materials, and supporting documentation that address client requirements and overcome technical objections.
Cloud Architecture and Infrastructure: Contribute to the design of secure, scalable systems using major cloud platforms, containerization technologies, orchestration tools, and modern deployment workflows.
Security and Compliance: Incorporate security principles, authentication and authorization mechanisms, encryption standards, and enterprise compliance requirements into proposed architectures and engineering solutions.
Cross-Functional Collaboration: Work across growth, engineering, product, design, research, and delivery teams to align technical approaches with business objectives, user needs, and implementation capabilities.
Hands-On Engineering: Support internal engineering projects and contribute to the design and development of technical solutions for proposals, demonstrations, oral presentations, and technical challenges.
Technical Communication: Translate complex technical concepts into clear, accessible explanations for non-technical stakeholders, clients, partners, and internal decision-makers.
Process Improvement: Identify gaps in collaboration and delivery workflows, recommend improvements, and help strengthen coordination between business development, engineering, and delivery functions.
Continuous Learning and Onboarding: Develop a strong understanding of internal tools, documentation, processes, and active business opportunities, progressively assuming greater responsibility for technical solution development and presentation.
Security and Professional Standards: Maintain reliable internet access for remote work, safeguard sensitive company and client information, represent the organization professionally, and participate in occasional in-person meetings, workshops, or training sessions as required.
Requirements:
Professional Experience: At least five years of professional experience in sales engineering, solutions engineering, full-stack engineering, or a related technical role involving collaboration across product, design, research, and business development teams.
Technical Architecture and Solution Engineering: Demonstrated ability to translate complex business requirements into scalable technical architectures, deployment workflows, and practical implementation strategies.
Cloud Platforms: Strong understanding of major cloud environments, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Containers and DevOps: Experience with containerization and orchestration technologies such as Docker and Kubernetes, as well as modern continuous integration and continuous deployment (CI/CD) pipelines.
Information Security and Compliance: Strong knowledge of security principles, encryption standards, enterprise authentication and authorization protocols, and compliance frameworks such as SOC 2, ISO 27001, and NIST SP 800-53.
Identity and Access Management: Familiarity with single sign-on (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), role-based access control (RBAC), and related identity management technologies.
Programming and Technical Tools: Experience with APIs and programming languages or technologies such as TypeScript and Python is advantageous. Familiarity with Active Directory and System for Cross-domain Identity Management (SCIM) is also beneficial.
Communication and Collaboration: Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly to technical and non-technical audiences. Candidates may use assistive technology to support effective communication.
Strategic and Analytical Thinking: Strong problem-solving skills, sound technical judgment, and the ability to evaluate competing approaches, address technical objections, and develop solutions aligned with client and business objectives.
Cross-Functional Project Experience: Experience collaborating across engineering, product, design, research, growth, and delivery teams to support solution development and successful project execution.
Preferred Industry Experience: Experience working in startup environments, including pre-seed through Series A, B, C, and later stages, is strongly preferred.
Additional Preferred Qualifications: Previous experience in product management or product delivery, relevant certifications such as AWS, GCP, Azure, CCNA, CCDA, Security+, Network+, CISSP, or CSP, and a willingness to pursue further certifications are advantageous.
Work Authorization and Location: Must reside full-time in the contiguous United States and be legally authorized to work in the United States now and in the future without employer sponsorship. Applicants must currently reside in one of the following eligible states or jurisdictions: Arizona, California, District of Columbia, Florida, Georgia, Idaho, Illinois, Maryland, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington, or Wisconsin.
Remote Work and Travel: Ability to maintain a reliable internet connection, uphold strict information security practices, and travel occasionally for project-related meetings, workshops, or training with advance notice.
Background Screening: Willingness to undergo applicable background investigations, which may include a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), or other checks depending on project and client requirements.
Benefits:
Competitive Annual Salary: Published annual salary range of $150,235.80 to $169,146.60, based on three defined competency tiers. Placement depends on demonstrated experience and proficiency, and the corresponding tier salaries are non-negotiable.
Fully Remote Work: Work remotely from an eligible US state within a distributed, remote-first team.
Comprehensive Benefits: Additional employee benefits are offered alongside the stated annual salary.
Professional Growth: Opportunities to expand technical expertise, develop engineering and solution architecture capabilities, and pursue relevant industry certifications.
Cross-Functional Exposure: Collaborate with engineering, growth, product, design, and delivery professionals on diverse technical initiatives.
Meaningful Projects: Contribute to digital products and services designed to address real-world challenges for government, nonprofit, and commercial clients.
Ethical and Responsible Innovation: Work in an environment that emphasizes responsible technology, inclusive collaboration, transparency, and thoughtful design.
Autonomy and Accountability: Join a distributed team that values independent problem-solving, professional ownership, and continuous improvement.
Inclusive Workplace: Equal employment opportunities and reasonable accommodations for qualified applicants with disabilities throughout the recruitment process.
Potential Travel Opportunities: Participate in occasional in-person meetings, workshops, and training sessions to support project delivery and team collaboration.