Web Quality Assurance and Testing Technician

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Technology Delivering an Exceptional Customer Experience!

Reporting to the Manager, IT Transformation, you will play a key role in validating and enhancing our digital platforms.

You will develop an in-depth understanding of our transactional web ecosystem to ensure the quality of delivered solutions through structured, rigorous, and methodical testing. You will be responsible for identifying defects, collaborating with cross-functional teams, tracking issue resolution, and validating implemented solutions—all with the goal of delivering a seamless and reliable customer experience.

Key Responsibilities

• Plan, develop, and execute functional, user experience (UX), and regression test plans for our web platforms and internal tools.

• Identify, document, and track defects through to resolution.

• Validate new features and clearly document observed changes.

• Develop in-depth knowledge of our systems and provide support to cross-functional teams.

• Contribute to the continuous improvement of processes, testing tools, and work methods to optimize testing efficiency and quality.

• Work closely with developers, graphic designers, and cross-functional teams.

Qualifications 

• College diploma, vocational diploma in technology, or an equivalent combination of education and experience.

• Innovative mindset with a passion for continuous improvement.

• Strong investigative skills and critical thinking with a solution-oriented approach.

• Ability to remain focused during repetitive tasks while maintaining close attention to detail and identifying even minor variations or defects.

• Self-motivated and curious, with the initiative to go beyond planned test scenarios and propose relevant additional test cases.

• Strong verbal and written communication skills in both French and English to collaborate effectively with internal and external partners.

• Ability to explain complex concepts in a clear and accessible manner.

• Open to continuous change and constructive feedback.

• Enjoy working as part of a collaborative team.

Benefits 

• Telemedicine service and Employee & Family Assistance Program (EFAP).

• Comprehensive group insurance and RRSP with employer contributions.

• Up to 40% employee discount on purchases.

• Fully equipped fitness centre with locker rooms and on-site kinesiology services.

• On-site cafeteria offering a variety of affordable meal options.

• And much more!

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.