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กรุงเทพมหานคร, ประเทศไทย
Hybrid
VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Location: Thailand (Bangkok-based)
Reporting To: Regional Delivery Manager / Practice Lead
Employment Type: Full-Time, Permanent
Experience Required: 8+ Years in Technology Project Management
We are looking for a driven and technically fluent Technology Project Manager to join our growing Thailand team. In this role, you will be the primary delivery owner for complex MarTech and CX technology implementations - managing client relationships, cross-functional teams, budgets, timelines, and risks across the full project lifecycle.
The ideal candidate combines strong project management discipline with genuine technical literacy in marketing technology. You are equally comfortable presenting to C-suite stakeholders and rolling up your sleeves to unblock delivery teams. You will work closely with Solution Architects, Delivery Leads, and regional leadership to ensure every engagement is delivered on time, on budget, and to the highest quality standards.
Serve as the primary point of contact for all client and internal stakeholders throughout the project lifecycle.
Drive and manage client relationships to deliver successful projects, coordinating across creative, content, data, consulting, and technology stakeholders.
Uncover and understand clients' business objectives and KPIs, translating these into clear delivery outcomes and measurable value.
Regularly report and communicate project status, risks, and milestones in a clear and timely manner.
Deliver Quarterly Business Reviews in partnership with Account and Solution Architect leads, incorporating delivery performance and strategic insight.
Oversee the full project delivery lifecycle: Initiation, Planning, Executing, Monitoring & Controlling, and Closing.
Manage project budgets, timelines, and resource allocation to ensure consistent delivery within agreed parameters.
Create, document, and maintain all project governance artefacts including project charters, communications plans, risk management plans, stakeholder management plans, and status reports.
Collaborate with the PMO to establish and refine project frameworks, governance standards, and delivery processes ensuring all governance is followed and documented.
Manage project risks proactively, remove delivery impediments and barriers, and route escalations in a timely and structured manner.
Identify scope creep and surface new opportunities for up-sell and cross-sell in partnership with Account leads.
Build, lead, and sustain a highly productive delivery team by providing support, coaching, and mentorship to help team members thrive and stay motivated.
Foster a collaborative, inclusive, and high-performance team culture across multi-cultural and multi-agency environments.
Act as a servant leader removing blockers, enabling autonomy, and creating the conditions for the team to do their best work.
Create Statements of Work, Change Requests, and provide pre-sales support for new opportunities.
Collaborate with Solution Architects and Account leads on proposals, effort estimates, and delivery planning for prospective clients.
Champion the use of Generative AI tools and AI-assisted workflows to improve delivery efficiency, reporting, documentation, and team productivity.
Stay current on emerging MarTech, CX, and AI trends, contributing practical insights that strengthen Verticurl's delivery capabilities and client value proposition.
Minimum 6+ years of experience in a project management role, with a focus on delivering digital marketing technology solutions.
Minimum 8+ years of overall professional work experience in a technology, consulting, or agency environment.
Demonstrated success delivering large-scale MarTech and CX implementations, including platforms such as Salesforce, Adobe Experience Cloud, Braze, Segment CDP, Tealium, Sitecore, Drupal, and Magento, as well as third-party integrations such as Mulesoft.
Experience project managing at least two CX or MarTech solutions end-to-end is a MUST.
Experience in an agency or consulting role is a MUST, with strong working knowledge of CX, MarTech, and/or AdTech.
Experience integrating social messaging platforms (e.g. LINE, WhatsApp, WeChat) is a plus particularly relevant for the Thai market.
Proficient in predictive (waterfall), Agile, and hybrid project delivery approaches.
Familiar with servant leadership principles and how to apply them in a consulting delivery environment.
BS/BA degree with a valid PMP, Scrum Master, or SAFe certification is strongly preferred.
Good understanding of automation, build and release processes, DevOps practices, quality assurance processes, and project management tooling.
Familiarity with CDP platforms (e.g. Tealium, Adobe Real-Time CDP, Segment CDP, Salesforce Data Cloud) and CRM systems (e.g. Salesforce CRM) is required.
Working knowledge of Generative AI tools - including AI-assisted productivity and development platforms such as Claude (Anthropic), Cursor, and Replit - and the ability to apply these in delivery and project management workflows.
Good understanding in Workflow management, Project Management solutions like JIRA, Asana, Confluence, SharePoint.
Exceptional communication, written, and presentation skills, with strong negotiation and conflict management capabilities.
Ability to break down complex or technical solutions and articulate them clearly in business terms to non-technical stakeholders.
Pro-active, resourceful, detail-oriented, and well-organized; capable of managing multiple workstreams simultaneously.
Able to work independently and as a strong team player in a multi-cultural, multi-agency environment.
Proficiency in Thai (written and spoken) is a MUST.
Strong proficiency in English (written and spoken) is required for regional and global client collaboration.
If you are a technically grounded project manager who thrives in a fast-paced consulting environment and wants to make a meaningful impact for leading global brands, we would love to hear from you.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
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