WHO WE ARE:
Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.
Job Description:
YOU WILL BE:
• Our stylists are at the heart of our business—and the Product Procurement Specialist plays a critical role in supporting them to deliver exceptional client experiences. This highly collaborative role serves as support in a store to help our top sellers and personal stylists source merchandise for their top clients through all available channels – store to store, transfers, vendor direct, distribution centers, global fulfillment resources, and across banners (when applicable).
• This position requires a service-minded, detail-oriented individual with strong cross-functional communication skills and a deep understanding of product flow, vendor collaboration, and store operations.
WHAT YOU WILL DO:
• Source merchandise in-store to meet stylist and client needs promptly, leveraging transfers, Options 7’s, and ringing/shipping
• Build relationships with in-store concession teams to source priority products
• Partner with in-store managers, operations, and loss prevention to ensure efficient transactions, memos, and merchandise transfers, delivering product to stylist’s clients in a timely manner
• Navigate internal systems and maintain deep knowledge of in-store inventory and processes to ensure swift turnaround and real-time solutions
• Own product requests from initiation to fulfillment, providing seller updates and ensuring timely resolution
• Keep stylists informed of specialty capsules, exclusive trunk shows, and new product launches accompanied by guidelines and images within the store
WHAT YOU WILL BRING:
• 1-3 years of experience in a luxury retail environment, preferably in a merchandising, store operations, or client service support role
• Knowledge of product flow, inventory, and vendor relations
• Proven ability to support and collaborate with high-performing sellers
• Exceptional organizational and communication skills with a strong attention to detail
• Proven ability to manage multiple requests and priorities in a fast-paced environment
• Service driven mindset with a passion for helping sellers and clients
• Understanding of high-touch client experiences and luxury service standards
• Comfortable working in a remote environment
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $61,000 - $79,000*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
