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Naperville, Illinois, United States
Onsite
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
The Director of Transportation Operations is responsible for leading, strategic planning, and optimizing the company’s end-to-end transportation network, fleet management, and logistics partnerships. This role oversees carrier management, routing efficiency, regulatory compliance, transportation technology (TMS), and operational cost controls. The ideal candidate will drive continuous improvement, enhance service delivery, and align transportation strategies with broader organizational growth and P&L goals.
What your day-to-day will look like:
Define and execute the overarching transportation strategy across inbound, outbound, and multi-modal network logistics.
Continuously evaluate transportation routes, carrier networks, and distribution hubs to minimize lead times and reduce operational costs.
Lead continuous improvement initiatives (Lean, Six Sigma) to eliminate inefficiencies and improve service reliability.
Oversee carrier selection, contract negotiations, rate structures, and service level agreements (SLAs) across truckload (TL), less-than-truckload (LTL), parcel, intermodal, and dedicated fleets.
Establish and monitor Key Performance Indicators (KPIs) for carrier performance, including On-Time In-Full (OTIF) delivery, damage rates, and billing accuracy.
Maintain strong strategic relationships with key transportation providers and 3PL partners.
Manage the annual transportation budget and P&L performance, analyzing variances and implementing cost-saving measures.
Oversee daily dispatch, freight scheduling, load planning, and routing operations across all sites.
Partner with warehouse operations, customer service, and procurement teams to align supply chain demand with transportation capacity.
Ensure full compliance with federal, state, and international transportation laws and regulations (e.g., DOT, FMCSA, OSHA, EPA, and Hazmat guidelines).
Enforce strict fleet safety protocols, driver safety training, and risk mitigation strategies across owned/leased assets.
Drive the adoption, maintenance, and optimization of Transportation Management Systems (TMS), telematics, and visibility platforms.
Leverage freight data analytics and business intelligence tools to track performance trends, forecast capacity needs, and automate workflows.
At a minimum you’ll need:
Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
8+ years of progressive management experience in transportation, fleet management, or logistics operations.
Minimum 4+ years in a senior leadership or directorial capacity managing cross-functional teams.
Hands-on experience with enterprise Transportation Management Systems (TMS) (e.g., MercuryGate, Oracle TMS, SAP Transportation Management, Blue Yonder) and ERP platforms (SAP, Workday, or Oracle).
Deep expertise in DOT regulations, carrier contract negotiation, freight pricing models, and multi-modal transportation.
It’d be great if you also have:
Master’s degree (MBA or M.S. in Supply Chain/Logistics).
Professional certifications such as APICS CSCP, CLTD, or Six Sigma Green/Black Belt.
Experience managing both private dedicated fleets and 3PL/4PL network
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
