The Uniform Attendant and Tailor is responsible for repairing, altering, and maintaining staff uniforms, guest garments, and hotel fabrics. This role ensures that all fabric-related items within the hotel meet the highest standards of presentation and durability.
DUTIES & RESPONSIBILITIES:
- Perform sewing, alterations, and repairs on hotel linens, staff uniforms, and guest clothing.
- Measure, fit, and tailor uniforms for hotel employees to ensure a professional appearance.
- Mend tears, replace zippers, adjust hemlines, and perform other garment modifications.
- Operate and maintain sewing machines, irons, and related tailoring equipment.
- Maintain an inventory of sewing materials, including thread, buttons, zippers, and fabrics.
- Ensure proper labeling, organization, and storage of garments.
- Coordinate with the valet/laundry department to prioritize workload and urgent requests.
- Provide minor repairs for hotel drapes and decorative fabrics as needed.
- Handle guest alteration requests professionally and in a timely manner.
- Maintain cleanliness and organization in the sewing work area.
- Assist guests with mending requests as needed.
- Support the laundry team by assisting with the cleaning and pressing of uniform garments.
- Follow hotel/company emergency procedures and assist in emergency situations when required.
REQUIRED SKILLS & EXPERIENCE:
- Minimum of 2 years of experience as a seamstress or tailor.
- Formal training in tailoring, fashion design, or a related field is a plus.
- Previous experience in a hotel, laundry service, or fashion industry is an advantage.
- Proven experience as a seamstress, tailor, or in a similar role.
- Proficiency in sewing, hemming, and garment alterations.
- Knowledge of various fabrics and appropriate care techniques.
- Ability to operate industrial sewing machines and related equipment.
- Strong attention to detail and craftsmanship.
- Excellent organizational and time-management skills.
- Good communication and customer service skills.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
- Must be able to lift equipment, supplies, etc. of at least 30 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
- The role may require extended periods of time on your feet, especially during peak hotel hours or events.
- Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
- Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
