Urgent Care - Paramedic (Urgent Care Technician)

The Opportunity 

ConvenientMD is seeking a dedicated Paramedic, who is a nationally registered EMT to join our team as an Urgent Care Technician. As a vital clinical team member, you will play an integral role in providing high-quality care to our patients, working alongside medical providers, and contributing to a supportive, collaborative environment. If you are a skilled paramedic looking for an opportunity to grow your career in a fast-paced setting, this position could be a great fit for you. 

Your Impact  

• Patient Care & Triage: Conduct comprehensive patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs.
  • Assist with patient exams, ensuring all necessary equipment and documentation are prepared, while supporting providers during testing and procedures.
• Clinical Procedures:
  • Perform diagnostic and testing procedures, including vision, hearing, drug screens, breath alcohol testing, spirometry, and more.
  • Execute point-of-care testing such as strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Deliver wound care assessments, immunizations, and medication administration per federal and state regulations.
• Patient Engagement & Documentation: Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patients' conditions, taking necessary action as needed.
• Clinic Operations:
  • Ensure medical instruments and equipment are clean, sterilized, and maintained per organizational policies.
  • Maintain a stocked and sterile workspace, supporting smooth clinic operations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Welcome and support the training of new team clinic team members. 

Required Availability  

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
  • For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
  • For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.  
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.  

Who You Are  

• Education: High school diploma or GED required.
• Certification and demonstrated prior experience: Licensed paramedic (preferably nationally certified) with prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. 
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.  

Bonus Qualifications 

• 1-2 years of patient triage experience in an urgent care or emergency department preferred.