User Experience Advisor I

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

User Experience Advisor I

How you think is our most important job requirement.

—You bring loads of experience, but know there’s always more to learn.

—You’re inspired by elegant design solutions to real-world problems.

—You’re a problem solver who believes the how and why are as crucial as the final deliverable.

Any of this ring a bell? Good, because we’re looking for a Senior UX Designer.

Fiserv is a leading global technology provider serving the financial services industry, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. We create banking and payments experiences for browsers, native apps and other channels, and we need a designer with deep expertise and an even deeper willingness to learn. Our vision: to transform people’s expectations of interacting with financial products and help make banking better. Period.

Our Senior UX Designer will have a track record of outstanding interactive design work across a range of categories and applications. You’ll be able to rally and lead less-experienced designers in a highly collaborative environment. And, you’ll bring solid communication skills to present concepts and strategies to your clients, stakeholders and colleagues.

You’ll join a team that loves to solve problems together—challenging, gratifying problems. We are passionate, creative people who live where real-world solutions meet real-life needs. In other words, we use our design skills to bring value and meaning into people’s financial lives. If you like the freedom and variety of an agency, but would love the resources and stability of an industry leader, we think you’ll like the way we work. It’s a pretty simple recipe: Start with curiosity, creativity and skills. Blend. Thrive.

What you’ll do

• Confidently execute the design vision, while working in collaboration with the Product and Technology leads
• Influence strategic decisions across teams
• Create workflows and wireframes that map out detailed interactions
• Create low- and high-fidelity mockups that communicate high-level design
• Work closely with cross-functional teams to understand audience needs and define requirements
• Collaborate with the UI development and ADA team to provide ADA compliance design
• Participate in design research as needed

Requirements

• 8+ years of experience in interaction design and user-based research methods
• Mastery of creative tools—such as Figma—for documenting solutions and visual communication
• Comfortable working independently and within a team—always delivering high-quality work
• Thorough grasp of how to integrate research, design, technical development and business strategy
• Excellent presenter, with a natural ability to tell a compelling story and persuade audiences
• Bachelor’s degree in design, psychology, communication, computer science or related area
• Online portfolio of exceptional work showcasing your problem-solving skills in the digital and mobile space

Back to our original question: If this rings a bell, and you’re up to the challenge of joining a talented team of design pros who get paid to do what they love, apply now.

About Fiserv

You likely experience Fiserv products every day without realizing it. We’re the third largest provider of financial services technology in the world. We create the technology behind millions of online, mobile and account-processing transactions. Fiserv offers opportunities for career growth, competitive salary and generous benefits. And with over 70 offices in counties worldwide, you’ll find plenty of places to grow with Fiserv.

Salary Range

$100,000.00 - $165,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.