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Barcelona, Catalunya, España
Onsite
Play for the team
Make it happen (impact comes first)
Be kind (we’re socially aware and we listen to each other)
Think different
Marketplace & pricing: keep a close eye on supply, demand and reliability, and turn what you see into clear recommendations on pricing and marketplace settings.
Growth: dig into acquisition funnels and retention, spot the biggest opportunities, and measure what works, from new initiatives to our regular acquisition and CRM actions.
Customer Service: help the Head of Customer Service shape the strategy and project roadmap, track KPIs, build dashboards and fine-tune our tools and automations.
Trust & safety: track driver and passenger behavior and its impact on the marketplace, then adjust our disciplinary processes and automations to keep things balanced.
Automation: automate processes for the Growth, Product and Customer Service teams, with automated workflows and AI tools like Claude.
You’re fluent in French and English, and eligible for the VIE program
You’re resourceful: when you’re stuck, you find a way
You’re proactive. You bring ideas to the table and act on them
You enjoy switching from a SQL query to a Zendesk workflow to a CEO deck, all in the same day
You’re solid in Excel and SQL and comfortable with data visualization tools
You use AI every day, and you use it rigorously
You stay calm and deliver when things are uncertain
A wide scope: business, growth, customer service and product
Real ownership: what you build gets used right away
