VP Delivery - Natural Resources

Accountabilities:

• Define and execute the SAP delivery strategy for the natural resources sector, ensuring alignment with broader business objectives and market opportunities.

• Strengthen the organization's position as a trusted SAP transformation partner for clients in mining, metals, energy, and other asset-intensive industries.

• Collaborate with technology and competency leaders to incorporate SAP innovations, industry standards, and leading practices into client solutions.

• Oversee complex SAP programs and projects, ensuring delivery meets client expectations, contractual commitments, quality standards, timelines, and financial targets.

• Maintain alignment between delivery activities and client business outcomes, expected benefits, and value-realization objectives.

• Act as executive sponsor for strategic engagements, providing leadership during escalations, critical decisions, and project recovery initiatives.

• Build and maintain strong executive-level client relationships, serving as a trusted advisor on SAP solutions, services, and transformation priorities.

• Drive client satisfaction through proactive communication, effective governance, and timely resolution of issues.

• Establish consistent delivery methodologies, governance frameworks, and quality standards across the project portfolio.

• Identify and pursue opportunities for SAP consulting, implementation, optimization, and managed services within the natural resources sector.

• Partner with sales and account management teams to support client retention, account expansion, proposals, solution development, and commercial strategy.

• Lead pre-sales activities, including delivery planning, resource allocation, project estimation, risk assessment, and executive presentations.

• Develop repeatable industry solutions and scalable delivery capabilities to strengthen market competitiveness.

• Lead, mentor, and develop a high-performing SAP delivery organization, fostering excellence, innovation, collaboration, inclusion, accountability, and continuous improvement.

• Support career development, succession planning, knowledge sharing, and employee engagement across geographically distributed teams.

• Optimize staffing, skills, and delivery models across onshore, nearshore, offshore, and development-center teams.

• Oversee the operational and financial performance of the natural resources delivery portfolio in collaboration with global practice leadership.

• Monitor revenue, margins, utilization, backlog, forecasts, delivery costs, and project profitability, taking corrective action when necessary.

• Identify and address margin erosion, scope changes, resource constraints, and operational inefficiencies.

• Provide regular financial and operational reports to executive leadership, highlighting performance, risks, trends, and improvement actions.

• Define and monitor key performance indicators covering delivery quality, client satisfaction, utilization, profitability, and project health.

• Implement quality assurance processes to ensure reliable, scalable, and high-quality SAP solutions.

• Identify and mitigate technical, operational, commercial, financial, security, and client-related risks across the project portfolio.

• Ensure compliance with contractual obligations, internal policies, applicable regulations, industry requirements, and delivery standards.

• Promote effective change management, testing, data governance, security, documentation, and operational readiness.

Requirements:

• Bachelor's degree in Business Administration, Engineering, Computer Science, Information Technology, or a related discipline.

• More than 15 years of experience in enterprise technology consulting, SAP delivery, or a comparable business environment.

• Significant experience delivering large-scale IT programs or services for global organizations.

• Proven track record of leading complex transformation programs and managing geographically distributed teams.

• Strong understanding of consulting delivery models, program governance, implementation methodologies, and quality management.

• Demonstrated experience managing delivery portfolios, budgets, forecasts, profitability, and commercial risks.

• Strong executive communication, client relationship management, negotiation, and leadership capabilities.

• Experience supporting business development, account growth, solution design, proposals, and commercial negotiations.

• Professional proficiency in English, with the ability to lead client-facing implementation activities across multiple regions.

• Experience in asset management, maintenance, supply chain, procurement, project management, finance, production, or field operations is an asset.

• Previous experience working with a global systems integrator, technology consulting firm, or managed services provider is preferred.

• An advanced degree in Business, Technology, Engineering, or a related field is considered an advantage.

• SAP, project management, program management, or relevant industry certifications are beneficial.

• Interest in innovation, continuous improvement, and modern delivery approaches, including automation and AI-enabled services.

Benefits:

• Competitive compensation above market averages.

• Flexible working arrangements, including remote work.

• Opportunities to work internationally from time to time.

• Attractive benefits package, including company retirement plans and a range of healthcare services.

• Modern and collaborative working environment.

• Open feedback culture, relatively flat organizational structures, and motivated colleagues.

• Individual career planning and ongoing professional development.

• Continuous on-the-job training, coaching, and learning opportunities.

• Opportunity to contribute to innovative technology projects and large-scale SAP transformation initiatives across global industries.