Be the one building AI-powered experiences where they matter most.

 

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

 

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Vice President Enterprise Sales, US Central Region

Location: Illinois/Indiana/Michigan/Ohio

 

One of the great things about working at a company like Genesys is our investment in our people. We believe in helping you find your best fit - we want to help you grow.

 

We are seeking an experienced and results-driven Vice President of Enterprise Sales to lead our sales efforts in the US Central region. The ideal candidate will possess a strong background in enterprise sales, exceptional leadership skills, and a track record of driving revenue growth. This role is crucial in expanding our market presence and achieving aggressive sales targets in the region.

 

Sales Strategy and Execution:

• Develop and execute a comprehensive sales strategy for the US Central region.
• Set and achieve revenue and growth targets, as well as other key performance indicators.
• Analyze market trends and competitor activities to identify opportunities and threats.

 

Team Leadership:

• Recruit, train, and manage a high-performing sales team.
• Foster a culture of excellence, accountability, and continuous improvement.
• Provide coaching and guidance to sales managers and representatives to meet and exceed targets.

 

Client Relationship Management:

• Build and maintain strong relationships with key enterprise clients and partners.
• Identify and pursue new business opportunities and strategic partnerships.
• Collaborate with cross-functional teams to ensure alignment between sales and other departments.

 

Sales Process Optimization:

• Implement data-driven strategies to optimize sales processes and enhance efficiency.
• Develop and maintain a strong sales pipeline, forecasting accurately.
• Take proactive measures to address any deviations from sales targets.

 

Market Expansion:

• Identify and explore new market segments and expansion opportunities within the region.
• Develop and execute market entry and penetration strategies.

 

Qualifications:

• Minimum of 12 years relevant experience in sales and a Bachelor's degree in Business, Marketing, or a related field or equivalent experience (MBA preferred).
• Proven track record of at least 10 years in progressively more senior sales leadership roles.
• Extensive experience in business to business (B2B) sales, preferably in the Technology/Software, Software as a Service (SaaS), Contact Center as a Service (CCaaS), or related industry.
• Strong understanding of the US Central region market dynamics.
• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• Analytical mindset with proficiency in data-driven decision-making is vital for optimizing sales processes, forecasting accurately, and identifying areas for improvement Results-oriented with a demonstrated ability to meet or exceed sales targets.
• Strategic thinker with the ability to develop and execute sales strategies.
• Strong interpersonal skills and the ability to build and maintain strong relationships with key customers and partners.
• Willingness to travel as required.

 

 

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

$232,300.00 - $408,500.00

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai. 

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

 

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.