VP, Group Account Director

Accountabilities:

• Lead assigned client accounts as the primary business leader, overseeing account strategy, delivery, client satisfaction, and overall agency performance.
• Direct account teams in managing day-to-day tactics while providing guidance on high-profile initiatives, strategic deliverables, and new business opportunities.
• Build and maintain strong relationships with director-level and senior client stakeholders, including regular communication to identify opportunities, risks, and issues early.
• Serve as a trusted senior advisor who can engage confidently with client stakeholders at all levels and represent the agency perspective effectively.
• Oversee forecasting, monthly and annual revenue recognition, pricing, revisions, and financial planning for assigned accounts.
• Monitor account financial performance, identify revenue opportunities or risks, and communicate changes promptly to senior leadership.
• Ensure teams understand the financial implications of projects and accounts and provide guidance on appropriate next steps when issues arise.
• Maintain deep knowledge of clients’ products, disease areas, markets, competitors, technologies, treatment landscapes, clinicians, influencers, and relevant professional societies.
• Provide strategic insights that contribute to the development of client and agency strategies.
• Share relevant best practices, market intelligence, and successful approaches across teams and accounts.
• Identify opportunities to expand business within existing client departments, divisions, and related areas of the organization.
• Participate actively in business development initiatives, presentations, proposals, pitches, and agency responses.
• Develop and maintain relationships with senior industry executives to support future business opportunities and participate in relevant networking activities.
• Identify opportunities for collaboration across related business units and help close capability or service gaps.
• Mentor and develop account team members while encouraging participation in business development and broader agency initiatives.
• Lead cross-functional collaboration, resolve interdepartmental issues, and help ensure smooth daily operations.
• Provide leadership during challenging situations, encourage open and constructive conversations, and support issue resolution and business growth.
• Represent the agency’s point of view at senior levels within client organizations and advocate for solutions that support both client and agency objectives.

Requirements:

• Bachelor’s degree required.
• Approximately 13 years of agency experience, ideally with a strong track record managing and growing $1M+ pharmaceutical or healthcare accounts.
• Significant pharmaceutical, healthcare, or related agency experience.
• Proven experience managing complex client relationships and successfully leading large or high-profile accounts.
• Strong understanding of healthcare products, disease states, treatment landscapes, clinicians, influencers, professional organizations, competitors, and emerging technologies.
• Demonstrated financial management experience, including forecasting, revenue recognition, pricing, budgeting, and account profitability.
• Strong business development skills, including identifying organic growth opportunities, developing senior-level relationships, and contributing to pitches and proposals.
• Excellent leadership and mentoring abilities, with experience motivating multidisciplinary teams and developing account talent.
• Exceptional communication and presentation skills, with the confidence to engage senior client and agency stakeholders.
• Strong analytical and strategic thinking skills, with the ability to connect business, client, financial, and market considerations.
• High attention to detail combined with flexibility, initiative, sound judgment, and the ability to adapt to changing priorities.
• Strong proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and internet-based tools.
• Ability to collaborate effectively across departments and manage complex issues in a fast-paced agency environment.
• Willingness and ability to travel domestically and/or internationally, including overnight stays, as required.

Benefits:

• $170,000–$200,000 USD annual compensation range.
• Eligibility for a discretionary annual bonus.
• Health insurance.
• Retirement savings benefits.
• Life insurance.
• Disability benefits.
• Paid parental leave.
• Paid sick leave and vacation.
• Fully remote position within the United States.
• Senior-level ownership of major pharmaceutical and healthcare client accounts.
• Opportunity to influence strategic direction, client relationships, account growth, and business development.
• Leadership and mentoring opportunities across multidisciplinary agency teams.
• Exposure to complex healthcare markets, products, treatment landscapes, and industry stakeholders.
• High-level client interaction and opportunities to build long-term senior industry relationships.