Waterford, Éire / Ireland
Hybrid
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Knowledge & Value Enablement Analyst
Objectives
The contract position offers you:
* A meaningful and rich work experience on a contracted part-time, temporary basis of 12 hours per week through December 18, 2026
* Hybrid work including in-person and virtual events
* Specific job-related experience in content management, knowledge base design, and data management
* A mentor who can offer you their experience, knowledge and guidance throughout your contract
* Opportunities to engage with people at various levels in the organization
* Insights into the various careers available within Sun Life
Opportunity
Role Title: Knowledge & Value Enablement Analyst
The Knowledge & Value Enablement Analyst will join our Technology Foundations & Value Enablement (TFVE) organization supporting the development and enhancement of our knowledge management platform on Confluence. Under supervision and guidance, you will focus on creating user-friendly documentation, organizing information architecture, and designing optimal user experiences for our internal knowledge base. The ideal candidate for this role has creative computing skills with an interest in user experience design and content management systems.
This role also supports the IT Finance team and Planview Portfolio Management by maintaining, validating, and improving the data quality of Planview workspaces and resources to ensure accurate reporting, forecasting, and portfolio governance decisions, furthering value enablement practices in the organization.
Responsibilities
Key Skills
Why Sun Life?
Sun Life offers endless growth opportunities and exciting challenges in the work we do every day.
Our goal is to attract and keep the best people in the industry by empowering our employees to do the right thing for one another and for our Clients. We provide an environment where individual contribution is rewarded and teamwork is encouraged, where objectives are clearly defined and where our core values are always front and center.
Sun Life is based in the vibrant city of Waterford in the sunny South East. Employing over 550 people in the areas of Information Technology, Service Desk Technical Support, and Business & Finance Administration which support Sun Life businesses.
What We Value
Diversity, equity and inclusion
At Sun Life, we're committed to creating an inclusive and respectful environment, where all our people can contribute to their full potential. A diverse workforce with wide perspectives and creative ideas benefits our Clients, our colleagues and the communities where we operate. Our success depends on it.
Recognitions and partnerships
We're routinely recognized as a top employer for our inclusive culture and the work we do to support our communities. Sun Life understands that every company is only as good as its people.
Corporate social responsibility
Sun Life is committed to giving back to the local community and has made huge efforts in raising awareness and funds for local charities.
Salary Range: €37,400 - €50,500
At our company, we are committed to pay transparency and equity. Your actual base salary will be determined based on your unique skills, qualifications, experience, and education. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
Job Category:
Client / User Experience DesignPosting End Date:
07/09/2026Want to know if this job is worth applying to?