Warehouse Administration Officer

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

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Sydney Distribution Centre | $31.11ph + Super | Monday–Friday

O’Brien® Glass are seeking an experienced Warehouse Administrator with strong Customer Service capability to support our Wholesale team at the Padstow Distribution Centre. If you thrive in a fast‑paced environment, enjoy helping customers and want genuine career growth, this role offers an exciting opportunity.

You’ll play a key role in delivering excellent service to Wholesale customers purchasing glass products, while supporting smooth warehouse operations and administration.

Why Build Your Career with O’Brien®

• $31.11 per hour + Super
• Dayshift: 7:00am–3:00pm, with flexibility when operational needs change
• Ongoing training, development and internal career pathways
• Supportive, inclusive team culture
• Incentive & recognition programs
• Community service & volunteering leave
• Employee discounts across O’Brien® services & partner brands
• Future relocation to our Badgerys Creek National Distribution Centre (2027) — a modern, purpose‑built facility supporting long‑term growth

What You’ll Be Doing

• Provide warm, professional customer service face‑to‑face and over the phone
• Check stock availability using internal systems
• Process EFTPOS payments
• Complete general administration duties
• Maintain accurate stock spreadsheets
• Create and confirm pick slips
• Complete invoicing and basic reporting
• Book and consign transport when required
• Build strong internal and external stakeholder relationships

Additional Responsibilities

Alongside core warehouse administration, you will also:

• Support Emergency Freight by preparing paperwork, labels and ensuring same‑day dispatch requirements are met
• Manage invoice processing (Medius), including coding, tracking, updating files and resolving discrepancies
• Process Wholesale credit notes, confirm returns and assist with specific Wholesale admin tasks when required
• Coordinate and maintain timesheets for casual employees and support timesheet administration across the DC
• Arrange driver accommodation bookings and maintain accurate records
• Assist with new starter and casual onboarding, including induction paperwork and documentation
• Undertake cross‑training in Containers, developing capability to support container workflows and provide coverage when needed
• Provide general DC administrative support, including data entry, reporting, filing and assisting other teams during busy periods

About You

• Excellent written and verbal communication skills
• Previous experience in Administration and/or Customer Service (ideally within a warehouse or distribution environment)
• Strong customer service capability
• Ability to thrive in a fast‑paced environment
• Excellent time management and attention to detail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Able to work autonomously and collaboratively
• A desire to learn, grow and build your career with O’Brien® Glass

The Perks

• Friendly and supportive team
• Ongoing learning and development
• Reward and recognition programs
• Genuine career development opportunities

You must have Full Australian Work Rights to be considered.

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If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.

Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.