Job Overview
The Warehouse Lead is a front-line leadership role responsible for guiding and directing a team of Equipment Operators and Material Handlers across assigned functional areas of the distribution center. The Warehouse Lead is expected to provide operational leadership across receiving, putaway, replenishment, and shipping functions as the business dictates. The Lead serves as the direct bridge between the hourly workforce and the management team, ensuring tasks are clearly assigned, work is completed accurately and on time, and the team operates within Bob's safety and culture standards.
Key Responsibilities
- Assign daily tasks to Equipment Operators and Material Handlers based on shift priorities and production targets communicated by management.
- Monitor team productivity and accuracy throughout the shift; provide real-time feedback, coaching, and redirection as needed.
- Operate RF scanner and warehouse equipment as needed to support the team and maintain operational flow.
- Perform putaway, pick, and relocation functions alongside the team as needed to support workload and model expected standards.
- Train new associates on proper procedures, safety expectations, and equipment operation protocols.
- Enforce all safety rules; immediately report hazardous conditions to management.
- Partner with management across Receiving, Putaway, and Shipping departments to ensure cross-functional coordination and task completion.
- Report problems, issues, and process gaps to management in a timely manner.
- Maintain a positive, accountable team environment consistent with Bob's core values.
- Support management on special projects, new procedures, and process improvements.
- All other duties as assigned.
Minimum Qualifications
- Education: High school diploma, GED, or equivalent warehouse experience.
- Experience: Minimum 1–2 years of warehouse experience with demonstrated ability to direct the work of others, formally or informally.
- Equipment: Must be able to operate RF scanner and standard warehouse material handling equipment. Equipment Operator certification preferred.
- Other: Ability to work flexible hours including evenings, nights, and weekends. Able to pass a physical assessment with push/pull requirement up to 250 lbs.
Preferred Qualifications
- Prior formal lead or supervisory experience in a distribution center or warehouse environment.
- Experience in furniture, home goods, or high-volume retail distribution.
- Basic computer skills; working knowledge of WMS or RF scanning systems.
- Strong verbal communication skills and ability to engage with associates across varying experience levels.
Key Competencies
- People Leadership: Directs, motivates, and guides a team of hourly associates. Leads by example. Holds teammates accountable with respect and consistency.
- Communication: Communicates task expectations clearly to the team and escalates issues to management proactively and promptly.
- Problem Solving: Identifies issues before they become problems and works with management to find solutions quickly.
- Adaptability: Able to shift team focus across functional areas (Receiving, Putaway, Shipping) as operational priorities change.
- Safety Mindset: Models and enforces safe behavior at all times. Never compromises safety for productivity.
- Accountability: Owns the team's results. Represents management expectations on the floor during every shift.
Physical Requirements and Americans Disability Act (ADA)
- Able to sit, walk, stand, bend, kneel, reach, twist, push, pull, climb, balance, and crouch as needed to move throughout all areas of the distribution center.
- Ability to move throughout all areas of the distribution center on a consistent basis throughout the shift.
- Able to lift, push, or pull items weighing up to 250 lbs, and assist in moving large furniture with or without reasonable accommodations.
- Stand or walk for extended periods to perform essential job functions.
- Comfortable working at heights up to 40 feet (applicable to equipment operator roles).
Work Environment
- This position is based on-site at our Bob's Discount Furniture's distribution center in Macon, Georgia.
- The work environment is a typical distribution center setting, which includes exposure to warehouse conditions such as variable temperatures, ambient noise, and ongoing machine and material handling traffic.
- The role requires consistent presence on the floor throughout the assigned shift.
- Collaboration is ongoing across the DC leadership team, hourly workforce, and support functions through a combination of in-person interaction and digital platforms.
Expected Hours of Work
- This position is on-site and assigned to a fixed shift (day, evening, or overnight) based on operational needs.
- A minimum of 40 hours per week is expected, as well as additional hours as needed to support business demands, peak volume, or special projects.
- Availability to work weekends and/or holidays may be required based on operational need.
Equal Opportunity
It is the policy of Bob's Discount Furniture, Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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