Primary Responsibilities:

The Bozzuto Weekend Doorman delivers a superior customer experience by assisting and greeting residents and visitors to the property, and contributes to achieving and increasing the property’s targeted resident retention goal by building a sense of community for the residents of Bozzuto’s luxury apartment homes

As a Weekend Doorman (Sat & Sun, 12p-8p), your primary responsibilities include:

• Properly groomed, on time and ready to work when scheduled.
• Know and acknowledge residents by name.
• Stand at entrance door and greet customers, residents, and guests
• Utilize outstanding interpersonal and communication skills
• Maintain a cordial and respectful relationship with the residents, visitors, contractors, vendors and fellow employees
• Remain calm, professional and courteous when handling situations where residents or vendors may be upset or dissatisfied
• Log, audit, and assist with delivering packages daily as needed
• Resolve and/or follow up on resident needs to include assisting residents with directions and securing transportation, etc
• Report any accident, maintenance issue, safety or security concern immediately Understands the building emergency procedures and their role in an emergency situation
• Establish expert knowledge on community attractions and local amenities
• Provide recommendations to residents
• Maintain accurate key control log and manage online system for resident/guest access to elevators, club areas etc.
• Working weekends or evenings depending on the shift

What You Bring to Us:

• Availability to work Saturdays and Sundays from 12p to 8p
• 1+ years’ experience in a hospitality, retail, travel or hotel environment
• Experience working as a Doorman, Concierge, Guest Services, Front Desk, Ticket Counter, Retail Services role
• A sharp professional appearance
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

This position is eligible for additional bonus opportunities.