Workday Functional Analyst (Recruiting Module)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Talent Acquisition Systems Expert role with TaskUs:

We are seeking a TA Systems Expert to lead the implementation and continuous evolution of our Talent Acquisition technology stack. You will be "boots on the ground", responsible for ensuring our transition to Workday Recruiting is flawless and that we are leveraging cutting-edge AI tools to gain a competitive advantage in the talent market.

This is an on-site role designed for a professional who thrives on direct stakeholder engagement and has a proven track record of delivering successful, large-scale HR technology implementations.

Key Responsibilities:

• Lead the end-to-end implementation/optimization of Workday Recruiting, including discovery, design, configuration, and UAT.

• Own the Business Process (BP) design, ensuring workflows are lean, automated, and provide a world-class candidate experience.

• Configure complex features such as Workday Docs (BIRT) for offers, Evergreen Requisitions, and Candidate Self-Service portals.

• Act as the primary on-site technical consultant, translating recruiter needs into functional Workday logic. 

• Identify and implement AI-driven tools (e.g., Workday Illuminate, HiredScore, Paradox, or Eightfold) to automate candidate screening, sourcing, and scheduling.

• Ensure all AI integrations are seamlessly "plugged in" to Workday, maintaining data integrity and a single source of truth.

• Conduct regular audits of AI algorithms to ensure compliance with global hiring regulations and bias-mitigation standards.

• Conduct on-site training workshops for Recruiters and Hiring Managers to drive 100% system adoption. 

• Create high-quality documentation, "How-To" guides, and video tutorials tailored to our specific Workday tenant.

• Partner with TA leadership to define and track success metrics (e.g., Reduction in Time-to-Shortlist, Recruiter Capacity Increase).

Required Qualifications:

• The Workday Expert: 2+ years of hands-on Workday experience, with at least two full-lifecycle implementations of the Recruiting module. 

• The AI Innovator: Demonstrated experience implementing AI/ML tools within a recruitment workflow (e.g., chatbots, automated screening, or predictive analytics). 

• The TA Practitioner: You understand the "why" behind the "how." You know how high-volume and executive recruiting differ and can build systems to support both. 

• Technical Toolkit: Advanced proficiency in Workday Calculated Fields, EIBs, Report Writer, and Security Groups. 

• Leadership: Proven ability to lead projects on-site, managing stakeholders from C-suite to entry-level recruiters.

• Can start ASAP or within 30 days.

Work Location / Work Schedule / Travel: 

• 3-4x a week on-site in our Core Metro Office (Hybrid Setup)

• Flexible day to mid shift schedule

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.