GENERAL PURPOSE AND SCOPE OF POSITION: This position concentrates on providing tutoring services to students virtually or in the tutoring center at the South Bend Campus. This position will work with a divergent student population by providing face-to-face and virtual tutoring services.

Location: Ivy Tech Community College - South Bend
Employment Type: Part Time

Compensation: $15/hr

MAJOR RESPONSIBILITIES:

• Meet with students in individual, shared, and group tutoring formats following the established protocol in the Writing Center.

• Serve as a link to other College resources and refer students to appropriate academic support services as needed.

• Complete all paperwork and recordkeeping as requested by the supervisor, including required entries in the designated College system, TracCloud.

• Participate in initial and ongoing training programs as required

• Work with faculty when necessary to ensure best possible outcomes for students.

• Conduct all activities with an appreciation and respect for diversity of people, styles, and views.

• Demonstrate strong customer service and student advocacy skills through a positive attitude of approachability, adaptability, and strong problem solving.

• Dress and behave in a professional manner.

• Maintain the confidentiality of tutoring sessions.

• Attend and participate in department meetings and bi-annual professional development.

Customer Service:

• Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success.
• Engage in behaviors that create an inclusive environment in which all people are valued and supported.
• Go beyond the easiest or surface answer for a student, or an internal or external stakeholder, and get to the root cause of a problem, question, or issue to solve it as quickly and professionally as possible.

Other Functions: Skills

• Should have knowledge of discipline, technologies and coaching techniques appropriate to tutoring, and tutor scheduling systems.
• Should have strong working knowledge of technologies required to complete administrative tasks.
• Strong interpersonal and written communication skills are required.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

QUALIFICATIONS:

Applicants must have relevant academic, tutoring, or teaching experience. This may include current or former college students, recent college graduates, retired teachers, faculty members, or individuals with at least one semester of tutoring experience.

Current students must have completed at least one semester at Ivy Tech and have a minimum cumulative GPA of 3.0 or better in the subject area they will tutor.

Applicants must demonstrate strong oral communication skills and the ability to work effectively with diverse student populations. Current or former students must have no campus disciplinary record.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.