Youth Worker (Tracker) - Field Services

Department: Field Services

County or State Funded: County

Exempt or Non-exempt: Non-exempt

Paygrade: C-108

Salary pay range: $19.80 - $24.74 hourly

Basic Function and Responsibility:

The Youth Worker – Tracker plays a critical role in supporting Juvenile Probation Officers (JPOs) by providing direct, hands-on assistance to youth and their families. This position focuses on reducing barriers, increasing access to resources, and ensuring youth remain engaged in services, education, and pro-social activities. The Tracker serves as a bridge between youth, families, the court, and the community by delivering timely, practical support that promotes stability and positive outcomes.

Appointing Authority and Supervision Received: 

The deputy court administrator of family court is the appointing authority.  The youth worker receives direct supervision by the program manager.

Supervision Exercised:

None.

Characteristic and Assigned Duties: (The following duties are representative of the position and do not include all duties which may be performed.)

• Provide direct support to youth and families to address immediate needs and reduce barriers to success
• Assist youth and families with applications for public benefits (e.g., DSS, Medicaid, SNAP)
  Connect families to food resources, clothing, and basic needs (including managing and distributing items from the resource closet)
• Support housing stability efforts by linking families to housing resources and assisting with applications
• Conduct follow-up and aftercare support to ensure continuity of services
• Maintain regular communication with JPOs regarding youth progress, needs, and concerns. This includes attending case staffing to support treatment goals and maintaining documentation.
• Develop and maintain partnerships with community organizations, service providers, and local agencies
• Actively identify and build a network of resources to support youth (education, employment, mental health, housing, etc.)
• Attend community meetings, forums, and events to stay informed about available services and opportunities
• Collaborate with employers to create employment opportunities for youth of all working ages
• Serve as backup support for secure transports
• Assist with transportation for youth to court-related appointments, programming, school meetings, and services as needed
• Assist with evening programming transportation logistics
• Support special events, group programming, and departmental initiatives

Knowledge, Skills, and Abilities: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority.)

• Strong advocacy and problem-solving skills
• Ability to build trust with youth and families from diverse backgrounds
• Knowledge of trauma-informed care and adolescent development
• Organizational skills with attention to detail
• Ability to work independently while collaborating within a team
• Ability to manage conflict
• Knowledge of community resources and service systems
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and respond to urgent needs in a fast-paced environment
• Valid driver’s license and ability to transport youth
• Ability to work and maintain a flexible work schedule that may include working hours other than a traditional administrative workday/work week.
• Ability to operate a vehicle in a safe and prudent manner.

Minimum Qualifications: (Equivalent combination of relevant education and experience may be substituted on a year-for-year basis, provided a high school diploma or GED has been obtained.)

High school diploma or equivalent plus one year of work experience, not necessarily related.  Two years of work experience with troubled youth preferred.

Necessary Special Requirement: 

Minimum age requirement is 25 years old.

Must possess and maintain a valid driver’s license from state of residence, and provide proof of such.

Must possess and maintain state mandated auto liability insurance and a properly licensed, reliable vehicle, and provide proof of such.

Must be able to successfully pass physical exam and physical abilities performance test.

All candidates selected for employment will be subject to background screenings as part of the hiring process.  Certain positions may also require additional checks, including but not limited to education verification, child abuse and neglect clearances, drug screenings, and physical assessments, as applicable to the responsibilities of the role.

Equal Opportunity Employer