Greater London, England, United Kingdom
Onsite
What you'll be doing...
Campaign planning and delivery
- Work closely with colleagues to understand campaign needs and help manage them from brief to delivery.
- Option advertising space and support campaign delivery within strict customer and business deadlines.
- Support teams before and after campaigns with useful materials, reports and updates.
- Help create campaign materials, including mock-ups, images from Asset Bank, creative testing and data requests.
- Deliver a high standard of after-sales service and campaign support to customers.
Commercial support
- Support the development and performance of business across teams including the Investment team and Client and Agency Team.
- Share useful market insight with our internal teams to drive new revenue and help grow our customer base
- Help maintain strong customer relationships by being responsive, clear and reliable.
- Help prepare sales presentations, reports, and simple support materials for customers and internal teams.
Systems, process and governance
- Learn how to use internal company systems, customer activity and keep information up to date.
- Use company-approved AI tools to help make work faster and more efficient. This will include delivering creative mock ups aligned to landlord guidelines.
- Follow company policies, processes and ways of working to support good business practice
Team contributor
- Build a knowledge of JCDecaux products and services and their benefits.
- Work with colleagues to maintain an excellent level of service and share information clearly.
- Take responsibility for agreed team projects, customer activity or client entertainment plans when needed.
A little bit about you...
Communication and interpersonal skills
- Confident speaking and presenting skills with different people across the business.
- Excellent communication skills both written and verbal.
- Able to build good working relationships with colleagues and customers.
Motivation
- Able to manage priorities and keep work moving without needing constant direction.
- Comfortable working independently and as part of a team.
- Able to use your initiative and make sensible decisions.
- Keen to learn about the business, our products and services, the market and customer needs.
Administrative skills
- Committed to great customer service through clear communication and reliable follow-up.
- Strong numeracy skills with exceptional attention to detail.
- Confident using Microsoft Office, including Excel.
- Able to work accurately and check details carefully, even when busy.
Qualifications and Experience
- Previous experience using CRM systems to input data and produce reports would be an advantage.
- Previous experience working in a similar administrative, planning, sales-support or deadline-driven environment would be an advantage.
A little bit more about us...
We believe in building a diverse and inclusive culture and positive employee experience.
We are One Team, more than just ourselves.
We are customer first, we understand, and help solve our customers’ problems.
We Test & Learn, we are empowered to learn and grow, unafraid of change.
We choose to care, we are committed to doing the right thing, the right way.
It’s really important to us that we give as much to our colleagues as they give to us.
Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.
We believe that diversity of thought, experience and background provides the platform for great creativity,
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
About our recruitment process….
1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.
2. You send in your application to let us know you’re interested.
3. We see your application, get excited, and give you a call.
4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.
5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.
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