Austin, Texas, United States
Onsite
Not Available
Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
Analyst, Student Information SystemsJob Description Summary:
Under the supervision of the ERP Systems Manager, the SIS Analyst oversees the installation, implementation, and maintenance of vendor-delivered software products and upgrades to ACC’s SIS and associated systems that support ACC’s vision. The Analyst will work within an IT as a Business (ITaaB) model wherein the establishment and maintenance of core ERP business processes, service/operating-level agreements and success metrics will be a primary responsibility.Job Description:
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
Manages day-to-day administration of ACC's SIS (Ellucian’s Colleague and Banner Cloud products)
Manages the implementation, maintenance, and evaluation of vendor-delivered software products, including Self Service, WebAdvisor, Colleague UI
Oversees the management of eCommerce and payment processing systems associated with the SIS (TouchNet Colleague Connect, Ellucian Payment Gateway, TouchNet Marketplace and uCommerce)
Plans, installs, and tests new software releases, software fixes, and enhancements for the aforementioned systems
Coordinates activities across multiple departments surrounding the software development process, such as workload planning, requirements gathering and analysis, QA and User Acceptance testing, and deployment.
Researches new software products and tools to determine feasibility with regard to current structure and requirements of ACC
Tests, implements, and monitors new procedures, applications, and tools to improve processes and services
Enforces policies and standards for support services, quality control, change management, incident response, and access management as set out by the ERP Systems Manager
Collaborates in discussions with users, programming, systems, and networking staff regarding new work, budget recommendations, production problems identification, and resolution
Works with IT leadership and Information Security areas to pull requested collateral related to financial and student data audits
Technical Knowledge
In depth knowledge of the administration of SIS products
Strong domain knowledge of Higher Education SIS platforms
Experience with building and/or maintaining integrations between ERPs and other applications, including other SaaS platforms, on premise third party applications and custom applications
Detailed understanding of Ellucian Ethos implementation, management and usage
Hands on experience with Ellucian Banner Cloud components and administration, including Ellucian Experience, Solution Manager, and Banner Admin
Experience with Ellucian Colleague tools, including SA Valet, Colleague UI administrative screens, and terminal-based activities
Strong knowledge of data migration & integration tools and methodologies
Solid understanding of APIs, REST/JSON, and messaging architectures
Skills
Excellent verbal communication skills in articulating the functional and technical aspects of product capabilities
Ability to plan and execute tasks in a structured manner
Able to work, collaborate and contribute in a team environment
Logical/Perceptive, problem solving, detail oriented, solution oriented
Effectively using interpersonal and communications skills including tact and diplomacy
Effectively using organizational and planning skills with attention to detail and follow-through
Ensuring administrative applications availability and planning for consistent coverage of support services
Researching and analyzing new software products, tools, and integrations
Maintaining confidentiality of work-related information and materials
Establishing and maintaining effective working relationships
Maintaining an established work schedule and providing assistance outside of usual work hours, including nights, weekends, holidays, winter, and college holidays as required
Required Work Experience
Three years related work experience
Preferred Work Experience
Three years experience managing SIS solutions from Ellucian
Experience with configuration, integration and customized reporting in Workday HCM and/or FINS
Experience with third party add-ons to Workday HCM and/or FINS a plus
Required Education
Bachelor’s degree
4 years of applicable experience may be substituted for a bachelor’s degree
Preferred Education
Bachelor’s degree in Information Technology or related field
ITIL Foundation Certification or higher
Special Requirements
Must have a valid driver's license
Must be eligible to work in the country without sponsorship
Physical Requirements
Work is primarily performed in a hybrid environment, with 3 or more days per week in the offices in Austin, TX
Salary Range (PG 9)
$76,934 - $96,166
Number of Openings:
1Job Posting Close Date:
June 27, 2026As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information.
For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.edu ). For an overview, see ACC's Clery Act website.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
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