This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Analyst Pleno based in Brazil.
In this role, you will help drive the evolution of business processes and technology systems supporting financial products and digital customer journeys. You will work across critical areas such as onboarding, security, fraud prevention, risk management, and compliance, translating business needs into effective technical solutions. Through requirements analysis, process modeling, and integration specification, you will ensure that business objectives are clearly understood and successfully implemented. You will collaborate closely with business stakeholders, architects, developers, and cross-functional teams in an agile environment. Your work will contribute to process automation, operational efficiency, and the continuous improvement of financial services. This is an excellent opportunity for a detail-oriented professional who enjoys connecting business strategy with technology and solving complex challenges in a collaborative, remote-first environment.
- Gather, analyze, document, and manage business and system requirements, ensuring alignment between stakeholder expectations and technical deliverables.
- Develop user stories, acceptance criteria, use cases, and business rules to guide implementation and validate expected outcomes.
- Map current-state (AS IS) and future-state (TO BE) business processes using BPMN and Camunda, identifying bottlenecks, risks, inefficiencies, and opportunities for automation.
- Analyze system integrations and technical specifications involving REST APIs, JSON, OpenAPI/Swagger, event-driven architectures, and Kafka.
- Review API payloads, define integration contracts, and collaborate with architects and developers to validate technical specifications and ensure interoperability between systems.
- Query, validate, and analyze data stored in Oracle and MongoDB databases to support requirements validation, troubleshooting, and business decision-making.
- Support the definition, implementation, and continuous improvement of solutions related to financial products, onboarding, security, fraud prevention, risk management, and compliance.
- Manage and prioritize the requirements backlog, contributing to refinement sessions, sprint planning, and prioritization discussions based on business value and technical dependencies.
- Participate in agile ceremonies and delivery activities using Scrum and Kanban methodologies to ensure transparency, collaboration, and continuous progress.
- Create and maintain functional and technical documentation using Jira and Confluence, keeping requirements, decisions, and specifications accessible and up to date.
- Act as a bridge between business stakeholders and technical teams throughout the delivery lifecycle, proactively resolving ambiguities and ensuring that implemented solutions meet business needs.
Requirements:
- Proven experience in business and systems analysis, including requirements gathering, analysis, documentation, and lifecycle management.
- Practical experience writing user stories, acceptance criteria, use cases, and business rules that support clear and testable requirements.
- Knowledge of business process modeling, including AS IS and TO BE workflows using BPMN.
- Experience with Camunda or similar tools for business process automation and orchestration.
- Understanding of REST APIs, JSON, and API documentation standards such as OpenAPI/Swagger.
- Experience with event-driven integrations and messaging technologies such as Kafka.
- Proficiency in SQL queries for data analysis, validation, and investigation.
- Experience working with relational and NoSQL databases, particularly Oracle and MongoDB.
- Familiarity with backlog management, requirements refinement, prioritization, and agile delivery practices.
- Hands-on experience with Jira and Confluence for project tracking, requirements management, and documentation.
- Knowledge of agile methodologies, especially Scrum and Kanban.
- Experience contributing to projects involving financial products, digital onboarding, information security, fraud prevention, risk management, or regulatory compliance.
- Strong analytical thinking, attention to detail, and problem-solving skills, with the ability to understand complex processes and translate them into clear requirements.
- Excellent communication and collaboration skills, including the ability to work effectively with both technical and non-technical stakeholders.
- Nice to have: Experience in financial institutions, credit unions, or fintech companies; knowledge of integration architecture and microservices; familiarity with digital customer or member journeys; and experience with digital transformation and process automation initiatives.
Benefits:
- Fully remote work model, providing flexibility to work from Brazil.
- Full-time employment opportunity.
- Opportunity to contribute to the evolution of financial products and digital customer experiences.
- Exposure to business-critical initiatives involving onboarding, security, fraud prevention, risk, compliance, and process automation.
- Collaborative work environment involving business stakeholders, software developers, architects, and other technical professionals.
- Opportunities to strengthen expertise in business analysis, API integrations, process orchestration, and agile delivery.
- Note: Specific salary details, healthcare coverage, and additional employee benefits were not provided in the original job description.
