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US - Remote (Any location), United States of America
Remote only
Job Family:
Technology Consulting
Travel Required:
Clearance Required:
Guidehouse’s Health IT Solutions team works with clients to measurably improve their technology outcomes through a mix of IT strategies, improvement in IT operations, and adoption of technology initiatives. By leveraging a deep understanding of health system IT operational best practices supported by data, Guidehouse propels IT operational improvement and technology adoption across departments and service lines at client organizations.
What You Will Do:
We are seeking a Consultant with Epic revenue cycle experience to support implementation and optimization efforts for healthcare clients. This role involves hands-on participation across revenue cycle functions—from front-end patient access through billing and collections—working under the guidance of senior team members to support successful project delivery.
Key Responsibilities
Support configuration and optimization of Epic revenue cycle applications across front-end, middle, and back-end functions
Participate in Epic implementation or optimization projects as part of a project team
Assist with current-state workflow analysis and contribute to system-enabled improvement recommendations
Build, test, and validate Epic functionality including Patient Access, HIM, Hospital Billing, Professional Billing, and Resolute applications
Support development and delivery of end-user training materials and sessions
Document workflows, system configurations, and project artifacts
Collaborate with project team members, client stakeholders, and technical resources
Provide support during go-live activities, including issue tracking and resolution support
Help identify system or workflow issues and escalate as needed
Contribute to internal knowledge sharing and best practice documentation
What You Will Need:
Education
Minimum of an Associate's degree required (Healthcare, Business, Information Systems, or related field preferred)
Experience
2+ years of hands-on Epic revenue cycle experience
Experience supporting revenue cycle functions across the end-to-end continuum, with emphasis on back-end operations (billing, collections, denials)
Involvement in at least one Epic implementation or major optimization effort
Experience working in a consulting, analyst, or operational support capacity
Technical & Functional Skills
Working knowledge of Epic revenue cycle applications
Understanding of revenue cycle workflows, reimbursement models, and compliance
Ability to analyze, configure, and optimize workflows and system settings
Experience with reporting, analytics, or performance monitoring within Epic
Travel
Ability and willingness to travel up to 50%, based on client and project needs
What Would Be Nice To Have:
Bachelor's degree preferred
Epic certification in one or more revenue cycle applications (Resolute Hospital Billing, Resolute Professional Billing, Cadence, Prelude, Revenue Guardian, or HIM)
Experience with Epic Tapestry, Welcome, or Claims and Remittance applications
Knowledge of payer contracting and denial management strategies
Experience with Epic upgrades and application updates
Consulting or client-facing experience
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.