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Mumbai, Maharashtra, India
Onsite
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PATH is a global nonprofit advancing health innovations for the people who need them most. With 50 years of experience, a global team of experts, and trusted partnerships spanning 70+ countries, PATH turns breakthroughs into better health for millions every single year.
About the Project
The project aims to demonstrate a digitally enabled, private provider-led model for expanding access to Tuberculosis Preventive Treatment (TPT) eligible beneficiaries seeking care in the private sector. Implemented in selected high-burden geographies in Mumbai, Maharashtra under NTEP stewardship, the model will integrate virtual TPT services, standardized digital screening and follow-up workflows, mobile diagnostic services, and doorstep delivery of TPT medicines to strengthen beneficiary identification, screening, treatment initiation, adherence, and completion. Leveraging existing national digital platforms and engaging private providers, NTEP teams, and other service providers, the initiative will generate implementation evidence to inform potential adaptation and scale-up through routine programme mechanisms.
Key Responsibilities
· Serve as the on-site focal person at assigned private TPT clinic hub(s), building strong working relationships with facility focal providers and staff.
· Support deployment and operationalization of the virtual TPT clinic tool, ensuring providers are comfortable with appointment scheduling, digital consent, tele-consultation workflows, and e-prescription generation.
· Coordinate proactive tele-consultation scheduling for all TPT beneficiaries from the assigned hub, ensuring timely screening for TB and further management.
· Support tele-consultation sessions conducted by hub doctors, ensuring beneficiary availability, digital connectivity, and completion of full consultation checklists.
· Facilitate enrollment of TPT beneficiaries in Ni-kshay, ensuring accurate data entry of details.
· Coordinate diagnostic services including offering portable digital X-ray screening at the household.
· Prepare rosters for digital X-ray field teams, coordinate for doorstep screening, and ensure timely upload of results to Ni-kshay and project MIS.
· Coordinate sample collection for NAAT testing, arrange transport to NTEP laboratories, track turnaround times, and ensure results are shared with providers for clinical decision-making.
· Support TPT drug dispensation at facility level, maintaining stock registers, reconciling with NTEP supplies, and coordinating refills for beneficiaries.
· Enroll eligible beneficiaries in the doorstep delivery pilot (where applicable), coordinating package handover to e-pharmacy delivery partners and tracking successful deliveries.
· Promote digital adherence tracking through TB Arogya Saathi (99DOTS Lite), supporting beneficiary enrollment, training on self-reporting, and monitoring daily drug intake.
· Conduct weekly/monthly tele-health checks with TPT beneficiaries to actively screen for Adverse Drug Reactions (ADRs), provide counseling on adherence and side effect management, and escalate concerns to hub doctors.
· Conduct outreach visits to beneficiary homes for drug dispensing, adherence support, and counseling where facility-based refills are not feasible.
· Provide counseling to TPT beneficiaries and families on TPT benefits, safety, importance of adherence, and expected treatment duration using standardized risk communication materials.
· Record all activities in ODK-based field monitoring tools and project MIS, ensuring accurate and timely data capture for KPI tracking.
· Participate in monthly supportive supervision by District Programme Coordinator or State Operations Lead, using standardized checklists to assess hub operations and identify improvement areas.
· Support data validation activities including verification of TPT Beneficiary enumeration, TPT initiation, and service delivery through patient home visits or tele-calls.
· Visit assigned hub facility weekly during initial 3 months and bi-weekly during later months to ensure continuous operations and provider engagement.
· Monitor hub-level KPIs including TB notifications, tele-consultation reach, beneficiary identification, diagnostic screening, TPT initiation, adherence enrollment, and completion rates.
· Troubleshoot field-level challenges related to beneficiary mobilization, diagnostic scheduling, drug availability, digital tool functionality, and provider concerns.
· Document field-level learnings, beneficiary feedback, and provider experiences for continuous improvement and adaptive management.
· Support expansion of operations to additional spoke facilities in the assigned geography through provider orientation and coordination support.
· Undertake local travel (approximately 70-80% time) for facility visits, beneficiary home visits, and coordination with diagnostic service providers.
· Submit weekly activity reports to District Programme Coordinator or State Operations Lead highlighting achievements, challenges, and support needs.
· Perform any other project-related tasks assigned by the supervisor.
Qualifications and competencies required:
· Candidates with a diploma/degree in Radiography/Radiological Technology or documented experience coordinating radiology/radiography services in public health programs.
· Minimum 3-5 years of experience in community health programs, TB programs, or patient counseling and adherence support roles.
· Experience in working at facility level or community level with exposure to NTEP operations is highly desirable.
· Understanding of TB care cascade, TPT guidelines, and Ni-kshay data entry processes and basic principles of chest radiography in TB.
· Good interpersonal and communication skills with ability to counsel patients, build rapport with providers, and work collaboratively with facility staff.
· Basic computer literacy with ability to use mobile-based data collection tools (ODK), WhatsApp, and basic smartphone applications.
· Familiarity with digital health tools or willingness to learn tele-consultation platforms and adherence tracking applications.
· Strong organizational skills with ability to manage multiple activities, maintain records, and follow upon pending tasks.
· Empathetic and patient-centered approach with sensitivity to stigma, confidentiality, and beneficiary needs.
· Ability to work independently in facility settings with minimal supervision while maintaining accountability.
· Fluency in local language (Marathi), Hindi, and basic English.
· Willingness to undertake extensive local travel for facility visits, home visits, and coordination with service providers.
· Comfortable using local transportation and working in urban settings (Mumbai).
· The position requires extensive local travel (approximately 70-80% time) for facility visits, beneficiary home visits, and coordination activities.
We are looking for compassionate, self-motivated, hard-working, and energetic individuals who are good communicators and team players, comfortable working directly with patients and providers in diverse settings.
Duration: from the date of joining to March 2027
The candidate must have legal authorization to work in India.