Job Description
Position Summary
The Analyst, Operations Logistics Fulfillment Planning supports end-to-end basing logistics planning and execution by coordinating schedules, daily operations, and recovery plans across replenishment, warehousing, fulfillment, damage prevention, and customer management. This role translates planning signals into actionable operating plans, monitors execution to service and cost targets, identifies risks and constraints, and drives cross-functional actions to stabilize performance and drive predictability. The analyst serves as an operational connector across internal teams and external partners, ensuring clear communication, disciplined follow-up, and timely escalation to protect customer service and working capital.
Specialty Focus: This role is responsible for coordinating, communicating, and executing transportation plans and for tracking carrier and vendor performance metrics related to cost, transit time, velocity, and working capital management. The analyst services internal and external stakeholders by preparing performance insights, facilitating decision-making, and driving follow-up actions through S&OP, S&OE, Brewery Replenishment, and Distributor Operations Management.
Core Responsibilities: Operations Analyst (≈80%)
Execution & Operating Routines
- Coordinates basing logistics plans and operating schedules (daily/weekly/monthly) across replenishment, warehouse, and fulfillment to meet service, cost, and inventory targets.
- Monitors execution versus plan; identifies constraints (capacity, labor, inventory availability, carrier coverage) and drives same-day/week recovery actions with functional owners.
- Prepares agendas, pre-reads, and action logs for S&OE/weekly execution reviews, Distributor Operations touchpoints, and site/warehouse operating reviews, and documents decisions and follow-ups.
- Leads issue triage by gathering facts, quantifying customer/service impact, and routing/owning actions across replenishment, fulfillment, damage prevention, transportation, and customer management teams through to closure.
Reporting & Data Support
- Builds and maintains routine performance reporting (service, fill rate, on-time delivery, inventory health, damages, claims, transportation cost, transit time, velocity, and working capital) using available system outputs, platforms, and business intelligence tools.
- Validates data completeness and investigates anomalies; partners with WMS/TMS/ERP process owners, carriers, and vendors to correct data and address root causes impacting metrics.
- Compiles weekly and monthly KPI packs and scorecards for S&OP, S&OE, Distributor Operations, and Logistics Council forums; ensures consistent metric definitions, commentary, and version control.
Documentation & Training Support
- Maintains operations playbooks and documentation (standard work, escalation paths, recovery plans, capacity assumptions, carrier routing guides, and hand-offs) by incorporating approved changes and confirming owners and effective dates.
- Supports deployment of new routines and changes by preparing materials, coordinating communications, and tracking completion/adoption across internal teams and external partners as needed.
- Ensures operating standards, scheduling expectations, and escalation processes are communicated consistently across replenishment, warehousing, fulfillment, transportation partners, and customer-facing teams.
- Contributes to, creates and maintains standard operating procedures, process/decision flow maps, and best practice documentation.
Cross-Functional Coordination
- Coordinates across Logistics, Customer Management, Supply Chain Planning, Warehouse Operations, Procurement, Finance, and IT—plus carriers and 3PLs—to align capacity, resolve execution issues, and close action items.
- Drafts clear updates on transportation plans, exceptions, and recovery actions; facilitates timely escalation and decision-making to protect customer commitments and cost targets.
- Ability to proactively communicate and matrix influence across internal and external stakeholders
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Role-Specific Responsibilities: (≈20%)
- Co develop and execute daily and weekly ship plans aligned to service and volume targets.
- Coordinate across Planning, Transportation, Sales, and Distributors to ensure plan alignment and execution.
- Communicate shipment plans and drive distributor commitment to appointments and volume.
- Hold Distributor accountable to any shortfalls through order management collaboration with cross functional team.
- Own execution from OBD creation through delivery, proactively resolving constraints.
- Partner with Transportation to manage capacity, prioritize orders, and address execution risks.
- Drive distributor accountability for ship plan adherence and appointment scheduling.
- Consult and provide feedback to the team that will manage over/under-built inventory situations, OBD conversion, expedited shipments, and kill/fill decisions.
- Lead implementation of appt setting tool and refine processes that improve visibility, accountability, and execution.
- Monitor performance and continuously improve ship plan adherence, service levels, and transportation execution.
Minimum Qualifications (Core)
- Bachelor’s degree or equivalent experience.
- Demonstrated ability to manage multiple priorities, maintain action logs, and drive closure across cross-functional teams in a fast-paced operating environment.
- Proficient in spreadsheets and data analysis; comfortable working with outputs from ERP/WMS/TMS and shipment visibility tools to build KPI reporting and insights.
- Strong written and verbal communication skills; able to translate data into clear narratives, facilitate operating routines, and escalate risks with recommended actions.
Preferred Qualifications
- Experience coordinating transportation planning/execution and/or carrier performance management (scorecards, QBR support, corrective actions).
- Working knowledge of end-to-end supply chain processes (replenishment planning, warehousing, fulfillment, transportation, claims/damages, Distributor/Customs) and common system transactions.
- Exposure to S&OP/S&OE operating models and/or distributor operations forums; experience with BI tools (e.g., Power BI/Tableau) and structured problem-solving is a plus.
Physical Requirements / Work Environment
- Ability to sit/stand for extended periods and work on a computer; occasional lifting may be required.
- Field/onsite visits, warehouse/transportation facility walk-throughs, or audit support may be required; travel as needed.
#LI-KI1
Location
Chicago, Illinois
Additional Locations
Job Type
Full time
Job Area
Supply Chain
The salary range for this role is:
$69,500.00 - $102,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).
