WHO WE ARE:
Exemplar Luxury Group, formerly Saks Global, is the luxury collective uniting coveted brands with unrivaled customer experiences across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman. Driven by a relentless devotion to our customers and powered by our talented colleagues, we offer expertly curated product assortments, unparalleled service and personalized experiences across our integrated retail model. Through strong partnerships with the world's most desired luxury brands and deep customer relationships enhanced by data-rich insights, Exemplar Luxury Group is committed to setting the standard of excellence for luxury retail.
Job Description:
YOU WILL BE:
This open position is for an experienced Account Manager and client liaison who will guide the partnership lifecycle from start to finish – involved in the proposal development through to the operational execution of non-endemic marketing partnerships across Saks Fifth Avenue, Neiman Marcus, and Bergdorf Goodman.
In this role, you will see the full sales cycle through: crafting compelling, tailored proposals, building pitch decks, and managing end-to-end campaigns with leading brands across diverse industries, including Travel, Entertainment, Automotive, Financial Services, CPG, and Consumer Electronics.
The ideal candidate is a proactive self-starter driven by measurable commercial and operational results. They must have exceptional project management and organizational skills, pair flawless attention to detail with creative problem-solving, and bring a genuine passion for originating and delivering complex, high-visibility partnerships.
Acting as both an internal collaborator and an external client advocate, the Account Manager will represent the portfolio from initial discovery and RFP response through campaign wrap-up and renewal. Driving these initiatives requires close cross-functional alignment across Store Visual, Integrated Marketing, Merchandising, Events & Experiences, Legal, Finance, and Creative, offering significant visibility across the enterprise.
This is a dynamic, fast-paced role. To succeed, you must be collaborative, commercially minded, energized by complex problem-solving, and eager to dive in to drive growth at every stage of the partnership cycle.
WHAT YOU WILL DO:
Proposal Development & Full-Lifecycle Project Management:
- End-to-End Campaign & Proposal Ownership: Own the partnership lifecycle, with a hand in the development of strategic, customized proposals, RFP responses, and pitch decks for non-endemic brands across ELG banners (Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman)
- Deal Structuring & Scoping: Partner with the AVP of Partnerships to translate prospective partner objectives into actionable scopes of work, pricing packages, and campaign deliverables during the pre-sale phase
- Project Management & Timelines: Build and drive detailed roadmaps, milestones, and production schedules from proposal approval through campaign launch and wrap-up
- Cross-Functional Collaboration: Align internal departments (Integrated Marketing, Events, Merchants, Store Visual, Private Client, Creative) early in the proposal stage to vet concepts and secure buy-in for cohesive execution across all touchpoints
Client Relationship Management & Account Growth:
- Lead Campaign Execution: Serve as the trusted day-to-day lead for brand partners across the execution phase; keeping clients informed every step of the way, triaging operational challenges, and overseeing deliverables throughout the program lifecycle
- Event & Activation Delivery: Oversee short- and long-term multi-channel activations, attending on-site events as needed to ensure flawless, on-brand execution of proposed concepts
- Budget Governance: Maintain strict budget governance throughout execution, tracking expenses to ensure programs are delivered efficiently and profitably
- Account Renewal & Growth: Work with the AVP of partnerships to craft follow-on proposals, upsell new capabilities, and secure recurring annual partnerships
Reporting, Analytics & Continuous Improvement:
- Post-Campaign Reporting & Case Studies: Evaluate campaign ROI, aggregate cross-functional data, and package performance metrics into polished recap decks and case studies to validate impact, support renewals, and enhance future sales collateral
- Industry Insights & Competitive Research: Monitor market trends, emerging media channels, and competitor activations to inform future proposal strategies and continually optimize partnership offerings
WHAT YOU WILL BRING:
Required Qualifications (Minimum Requirements):
- 3-5 years work experience with a background in marketing, strategic partnerships, business development, or e-commerce
- Proven track record in cross-functional project management, with the ability to build schedules and keep cross-departmental teams aligned on deliverables
- Exceptional organizational skills with extreme attention to detail, showing a proven ability to manage complex, multi-touch project timelines
- Excellent verbal, written, and oral communication skills
- Strongly analytical and data-focused, with deep proficiency in campaign metrics, and post-campaign reporting
- Self-starting, highly motivated, and eager to initiate and own new projects
- Achievement-oriented and results-driven with a clear focus on operational excellence.
- Willingness and flexibility to work on-site during live events and activations as needed
- Collaborative and enthusiastic about being part of a dynamic, tight-knit team environment
- High-proficiency in Microsoft Excel, PowerPoint, and Google Workspace (GSuite).
Preferred Qualifications (nice to haves):
- Knowledge of key industries in verticals such as CPG, financial services, auto, retail, travel, entertainment, consumer electronics and more
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
