Where Human Connection Fuels Possibility
At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do.
Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.
Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.
And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business.
That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.
We have a passion for excellence and genuine care for the people making it possible.
To function as primary client liaison and team leader for assigned programs and events. Manages the overall coordination and execution of an entire program/event from an operational perspective. Responsible for coordination of all program planning while providing unparalleled levels of customer service. Primary responsibility for client budget management in addition to forecasting all budget variations.
What You’ll Be Doing
- Lead the planning and execution of corporate meetings, incentive travel programs, executive events, hospitality programs, and special events from concept through onsite delivery.
- Develop comprehensive project plans, timelines, budgets, communication plans, and execution strategies to ensure successful program outcomes.
- Serve as the primary day-to-day client contact, delivering exceptional customer service while building strong relationships with clients, executive stakeholders, VIP attendees, and supplier partners.
- Manage all aspects of event logistics, including attendee management, housing management, air travel, ground transportation, food and beverage, meeting space, production, gifting, and ancillary activities.
- Negotiate and manage supplier relationships, including destination management companies (DMCs), audio-visual providers, transportation partners, production vendors, and other third-party suppliers.
- Conduct sourcing and RFP processes, evaluate proposals, negotiate pricing and contractual terms, and make recommendations aligned with client objectives, risk management standards, and profitability goals.
- Review, negotiate, and manage contracts to ensure compliance with company policies and minimize operational and financial risk.
- Coordinate site inspections, planning visits, and client working sessions to support program development and execution.
- Lead cross-functional project teams by providing direction, coordinating resources, communicating client expectations, managing deliverables, and maintaining project documentation.
- Manage program financials, including budget development, forecasting, expense tracking, supplier payments, client invoicing, reconciliation, and post-event financial reporting.
- Provide onsite leadership during events, including executive and VIP programs, resolving operational challenges, managing supplier performance, and ensuring a seamless attendee experience.
- Support new business initiatives through proposal development, program recommendations, and client retention efforts.
Minimum Requirements:
- Bachelor's degree or equivalent professional experience.
- Minimum of 5 years of progressive event planning experience within a corporate, agency, hospitality, destination management, or event services environment.
- Demonstrated experience leading the planning and execution of complex, multi-day, and large-scale meetings and events.
- Required experience planning and managing incentive travel programs from concept through onsite execution.
- Required experience supporting executive, VIP, and C-level attendee events, including high-touch guest experiences and protocol management.
- Strong knowledge of event management disciplines, including registration, attendee travel, supplier management, onsite operations, and event execution
- Demonstrated experience reviewing, negotiating, and managing contracts, terms and conditions, and supplier agreements with hotels, venues, and event partners.
- Proven success developing, managing, forecasting, tracking, and reconciling event budgets while maintaining financial accountability and achieving program objectives.
- Exceptional attention to detail and organizational skills with the ability to manage multiple complex programs simultaneously.
- Outstanding customer service, relationship management, and communication skills.
- Strong project management skills with the ability to prioritize competing deadlines and deliverables.
- Excellent written, verbal, and presentation skills.
- Proficiency in Microsoft Office Suite and the ability to learn new technologies quickly.
Nice To Have
- Experience leading cross-functional project teams, event teams, or workstreams, with or without direct-report responsibility.
- Experience with Cvent, including registration management, reporting, attendee communications, event websites, and onsite solutions.
- Experience supporting major sporting events, hospitality programs, sponsorship activations, tournaments, or large-scale spectator events
- Exposure to project financial forecasting and profitability management.
Working Logistics & Things You Should Know
- This role has onsite responsibilities in Atlanta.
- This position requires up to 30% travel for site inspections, client meetings, and onsite program delivery.
- This position operates on EST.
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
View all details at: www.MaritzBenefits.com
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.
