Ongoing Support Consultant - Inclusive Employment Australia - West and North West Coast

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Looking for more than just a job? So are we.   

At Employment Plus, we know that the employment services sector can be tough - high pressure, complex demands, sometimes with little thanks. That’s why we do things differently. Here, you're part of a mission that changes lives, including your own.   

We are excited to be recruiting a new staff member for our IEA team in West and North West Coast.

You’ll join a team where respect, support and recognition are more than just words. Where you're trusted to do your best work, given space to grow, and be part of one of Australia’s most trusted charities.   

What makes us different?   

• Purpose with Impact – every day, your work helps people build better lives   
• Supportive Culture – no egos – just real people who care   
• Growth & Learning – skill development, mentoring, professional development   
• Balance Built-In – enjoy flexible hours (negotiable)   
• Salary Packaging Perks – boost your take-home pay with NFP benefits   

Ready to be part of a team where you’re seen, heard, and valued? Let’s talk.   

About the job 

As an Inclusive Employment Australia Ongoing Support Consultant your responsibilities will include: 

• Proactively build and maintain effective relationships with participants and employers, this will involve face to face, phone and on the job support  
• Identify any barriers that may impact upon ongoing employment and address them promptly to ensure the placement is retained 
• Monitor work placements for participants who have already been engaged in employment beyond 26 weeks, towards the achievement of monthly targets 
• Work closely with current and potential employers on their labour needs, identifying opportunities to market participants for additional placements 
• Assist with verifying and obtaining evidence of employment, including payslips 
• Achieve or exceed all KPIs and apply an outcome focussed, high performance approach to the role   

About you 

• Relevant qualifications in areas such as Employment Services, Community Services or other relevant areas is desirable   
• Previous experience in employment services including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support will be highly regarded 
• Demonstrated ability to communicate through various methods with a wide variety of stakeholders   
• Ability to proactively problem solve, overcome objections, and assist in managing barriers that exist for people living with a disability  
• Performance focused mindset and proven experience achieving business targets and KPI’s, using your analytical mindset to interpret data to achieve outcome  
• Must hold a Driver’s license  and have a reliable vehicle as travel throughout the region will be required  

Are you ready to join a respected, values driven not-for-profit organisation, thrive in a challenging yet rewarding role, and work closely alongside people with a disability to help them build their future career? If your answer is YES! Apply now and complete the online application including a cover letter addressing the above requirements. Your cover letter can be uploaded alongside your resume, or as one document.   

In return, we offer   

• Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)  
• Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks (for full-time employees) 
• Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position    
• Discounted fitness memberships, health insurance, retail discounts and more     
• Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering  
• Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health  
• Long-term employment opportunities within the Employment Plus & the wider Salvos networks     

At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at employmentpluscareers@salvationarmy.org.au. Please specify the job title and location in the subject line.    

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.