Resident Program Manager

Job Description

Mission:

Join us as a leader driven to enhance our Recreation department with a focus on our person-centered approach. In this role you will lead a team to encourage residents to participate in meaningful activities that are both familiar and new which provide overall well being and quality of life.

Key Responsibilities:

• Achieving resident and family satisfaction targets

• Ensuring residents participate in multiple events and activities each month

• Lead, Manage and motivate recreation staff and volunteers to meet department and legislated objectives

• Maintain departmental budget

• Collaborate – Develop, plan, organize and implement resident programs to improve the resident experience

• Manage – Recreation budget and monitor expenditures

• Comply – with Extendicare’s Guiding Principles and regulatory requirements & Resident Bill of Rights

• Lend a Helping Hand- to promote and support community engagement opportunities, through volunteers and community partners

• Cultivate – Hire, train and engage a team of recreation staff and volunteers

• Respond with HEART- Hear, Empathize, Acknowledge, Respond, Thank

Qualifications

• Post-secondary education in Recreation Therapy or Therapeutic Recreation

• Minimum one (1) year experience in health care setting
• Minimum two (2) years’ experience in program planning, implementation,
documentation and evaluation in a senior’s care setting.
• Excellent communication and leadership skills
• Proficiency in Activity Pro, Point Click Care, RAI-MDS and care planning is an asset.
• Passion and focus on the person centered approach and working with seniors
• Valid Vulnerable Sector Search (within 6 months)

Time Type:

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.