Risk Analyst - Operations, Servicing & IT

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Job Description

An exciting opportunity exists for a Risk Analyst to take the next step in their career within the Enterprise Risk Management (ERM) team in OML Group Risk. This Cape Town–based Line 2 role reports to a Senior Risk Officer and offers exposure to enterprise-wide risk management, senior stakeholders and Board-level governance. The role is specifically suited to a candidate with strong understanding of risk and control requirements, including assurance work.

The Risk Analyst role will report to the Snr Risk Officer: Operational Risk Personal Finance. 80% of the work allocation will be in support of the deliverables of the line manager. The remainder of the work allocation will be to support the broader Operations, Servicing & IT team.

Key Result Areas

Delivery of Services

• Ensures that risk management processes (identify, measure, respond, monitor and report risk) are implemented at business unit level.

• Provides support to business unit management in carrying out risk-related responsibilities and influence risk-based decision making

• Provides support & assistance to management across the value chain to embed risk management.

Customer

• Supports the operational management across the Institutional value chain;

• Participate and facilitate risk and control workshops;

• Build relationships with operational management across the Institutional value chain;

• Assists with challenging line 1 on the risk and control environment; and

• Builds and maintains relationships with risk owners, risk events owners and control owners.

Operations

• Contribute to reports by consolidating and analyzing information and highlighting potential risks.

• Ensure governance and compliance standards are met by recording risk assessment outcomes on system for future reference.

• Highlight system and work obstacles to management by reporting and escalating operational problems and by ensuring maintenance and/or improvement of service delivery to stakeholders

Centre of Excellence Activities

• Contribute to one or more ERM Centre of Excellence initiatives, including operational risk management activities.

• Participate in risk deep-dives and thematic reviews.

Requirements: Skills, Qualifications, Experience required

•  Related tertiary qualification in risk / internal audit or related area.

• 1 – 3 years’ relevant experience in Financial Services.

• Understanding and appreciation of Risk Management Methodology and Tools is mandatory.

• Internal Control design and assessment experience is mandatory.

• Stakeholder management experience at a middle management level would be advantageous.

• Life Insurance experience would be advantageous.

• The ability to perform under pressure, related to both time and consequence.

• The ability to interact and work with different teams across a diverse front.

• Strong forward-thinking and analytical skills.

• Pragmatic and numerate.

• Logical thought processes and critical thinking skills.

 

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Skills

Competencies

Business Insight

Communicates Effectively

Courage

Decision Quality

Ensures Accountability

Financial Acumen

Instills Trust

Manages Complexity

Education

Bachelors Degree (B) (Required)

Closing Date

03 July 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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