SAP TM - Senior Associate

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a SAP TM - Senior Associate, you will specialize in consulting services for SAP Customer Relationship Management (CRM) applications, analyzing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilization of SAP CRM applications. Within our Technology Consulting practice, you will enable clients to optimize customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions. Embracing increased ambiguity, you will be comfortable when the path forward isn’t clear, using these moments as opportunities to grow.

In this role at PwC Acceleration Center India, you will leverage your skills to analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications. This position offers a dynamic environment where you can develop a deeper understanding of the business context and how it is evolving, while upholding professional and technical standards.

Responsibilities

- Analyzing client requirements to implement SAP Customer Relationship Management (CRM) software solutions effectively
- Providing training and support for seamless integration and utilization of SAP CRM applications
- Collaborating with clients to optimize customer relationship management processes and enhance satisfaction
- Utilizing analytical thinking to break down complex concepts and inform insights and recommendations
- Developing a deeper understanding of business context and adapting to its changes
- Responding effectively to diverse perspectives, needs, and feelings of clients and team members
- Upholding professional and technical standards, including adherence to the Firm's code of conduct
- Using a broad range of tools, methodologies, and techniques to generate new ideas and solve problems
- Managing deployment and design implementation to support client strategic objectives
- Building meaningful client connections and learning how to manage and inspire others

What You Must Have

- At least a Bachelor's degree
- At least 5 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- At least one of the following: One or more SAP certifications in SAP Customer or S/4HANA customer-facing solutions, including Sales, Service, Commerce, or Customer Data platforms
- Demonstrating proficiency in SAP Cloud for Customer and SAP CRM
- Utilizing analytical thinking to break down complex business processes
- Excelling in business process improvement and modeling
- Developing customer engagement strategies to enhance satisfaction
- Navigating ambiguity while managing client relationships effectively
- Leveraging technology implementation skills for seamless system interoperability

Travel Requirements

Not Specified

Job Posting End Date