Sr Product Manager - eCommerce

This is not a remote role. You must be in the area or open to relocation

Join us at Disney Experiences where we bring magic to life every day. At the heart of our mission is the drive to inspire wonder and create unforgettable experiences. As part of our team, you'll play a pivotal role in pushing the boundaries of entertainment and bringing never-before-seen innovations to life! 

Disney Experiences (DX) Technology & Digital is the dynamic force behind the technical solutions that power the Walt Disney Parks and Resorts. We're seeking a passionate Senior Technical Product Manager to join our Disney Store product team. In this role, you'll lead the delivery of Disney Store features, bringing surprise and delight to our Guests. 

The ideal candidate is able to drive initiatives from concept to delivery with a knack for creating and executing a product vision, all while possessing a passion for learning. If you thrive on taking ownership, driving action, and contributing to the growth of product organizations, leveraging cutting-edge technologies like artificial intelligence (AI) and machine learning (ML) to transform the way the Walt Disney Company interacts with its guests, we want to hear from you! 

What You'll Do: 

• Shape the strategy: Architect the product vision, strategy, and roadmap throughout the entire product delivery process. 

• Create clarity: Lead requirement gathering, user story creation, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership. 

• Define success: Define and monitor key performance metrics to track product performance while identifying areas for optimization that drive continuous improvement initiatives. 

• Build relationships: Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, commercial, and customer support. 

• Set the priority: Prioritize with our business, product, and engineering partners, managing technical discussions to drive alignment. 

• Deliver excellence: Coordinate and communicate iterative product releases and updates, ensuring timely delivery and smooth deployment. 

• Think proactively: Identify potential risks, dependencies, and mitigation strategies to project timelines or deliverables. 

• Lead communication: Serve as a passionate advocate for your product(s), internally and externally, while educating stakeholders and customers about product features, benefits, and value propositions. 

• Look beyond: Conduct market research to understand industry trends, competitive landscapes, and customer needs. 

Qualifications: 

• Must have a minimum of 5+ years of product management experience, with a technical focus. 

• A bachelor's degree in a related field 

• Demonstrated success in launching and scaling products by recognizing customer needs, creating a vision, building roadmaps, identifying success measurements, and executing excellence with peers. 

• Strong technical knowledge with experience leading initiatives that span several teams and functional areas. 

• Drive delivery excellence, manage risks and dependencies, ensure OKRs and KPIs are met, and unblock cross-functional teams to meet deadlines. 

• Proven ability to translate customer and business needs through requirements and user stories. 

• Must have proven experience leading teams within an agile, collaborative environment. 

• Strong communicator with proven ability to bring clarity and direction through written and verbal communication skills. 

• Data and hypothesis-driven aptitude, with the ability to flex business and technical thinking. 

• Must have familiarity with collaboration tools such as Jira, Smartsheet, and Confluence. 

• Must have experience with these frameworks: Agile/Scrum, OKRs, AI/ML Ops. 

• Must have experience within the eCommerce and merchandizing industries. 

Preferred Qualifications: 

• Experience with consumer-facing experiences and services. 

• Experienced in Microsoft Office applications. 

• Familiarity with design principles and best practices. 

• Familiarity with DevOps and test automation principles. 

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