About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sensei Lāna’i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna‘i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one’s greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths – Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique – itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort’s 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.
WELLNESS GUIDE GENERALIST - MIND & SLEEP
Four Seasons Resort Lana'i at Ko'ele is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.
The Wellness Guide Generalist - Mind & Sleep creates exceptional, personalized wellness experiences that support Mind, Body, Nutrition, and Sleep for guests of Four Seasons. Through private coaching, group classes, and wellness assessments, this role develops customized wellness recommendations helping guests achieve their goals through engaging instruction, meaningful connections, and holistic wellness guidance. This role specializes in mindfulness, stress management, mental performance, and sleep optimization, delivering personalized coaching, assessments, and immersive wellness experiences. Through evidence-based practices and individualized recommendations, this role helps guests build resilience, enhance recovery, improve sleep quality, and develop sustainable habits that support long-term well-being. Responsibilities include, but are not limited to:
- Deliver personalized wellness coaching, education, and experiences with a primary focus on Mind & Sleep, serving as a trusted guide throughout the guest wellness journey from pre-arrival through post-stay.
- Conduct pre-arrival consultations, comprehensive wellbeing conversations, and one-on-one coaching sessions to understand guest goals, preferences, and wellness objectives.
- Perform wellness assessments and biomarker-based sessions, including cognitive function, stress resilience, heart rate variability (HRV), sleep pattern, metabolic health, body composition, cardiovascular fitness, and functional movement evaluations within scope of practice.
- Interpret assessment findings and wellness data to develop customized wellness plans, take-home recommendations, and sustainable lifestyle strategies.
- Facilitate evidence-based coaching focused on mental performance, emotional wellbeing, stress management, mindfulness, breathwork, resilience, and restorative sleep.
- Design and deliver engaging private sessions, group classes, workshops, lectures, and immersive wellness experiences that support Mind, Body, Nutrition, and Sleep.
- Educate guests on nutrition, recovery, movement, healthy lifestyle habits, and overall wellbeing to support long-term health and personal growth.
- Develop individualized programs that enhance cognitive performance, emotional wellbeing, resilience, sleep quality, physical health, and overall vitality.
- Build meaningful guest relationships through ongoing support, personalized guidance, and exceptional hospitality while serving as an accessible wellness resource throughout the stay.
- Collaborate with wellness specialists and resort departments to coordinate integrated wellness experiences and refer guests when needs extend beyond scope of practice.
- Maintain accurate documentation of guest assessments, progress, wellness recommendations, and program outcomes.
- Contribute to the development of wellness programming, educational content, guest engagement initiatives, and continuous improvement efforts.
- Support employee wellness initiatives and educate team members on wellness philosophy, programs, services, and guest wellness offerings.
- Coordinate personalized guest itineraries, document preferences and special requests, and partner with resort departments to ensure seamless Forbes Five-Star service.
- Maintain wellness facilities, consultation spaces, equipment, technology, and assessment tools to ensure cleanliness, safety, operational readiness, and quality standards.
- Support daily operational needs, facility upkeep, and experience preparation to enhance the overall guest wellness experience.
WHAT TO BRING
- Successful candidate must possess legal work authorization in United States legal work authorization in United States
- The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
- Ability to stand for extended periods, lift up to 75lbs, and push/pull as needed during shifts
- Certified Mental Performance Consultant (CMPC), Board Certified in Biofeedback (BCB), Certified MBSR Teacher, International Mindfulness Teachers Association (IMTA) credential, recognized mindfulness or meditation teacher certification, or other relevant professional credential in mental performance, behavioral science, mind-body wellness, stress regulation, mindfulness, meditation, or sleep. Properly certified for any specialty classes taught and current CPR/AED certification.
- Bachelor's degree in Health, Wellness, or a related field required (Master’s degree preferred), along with formal health and wellness coaching education or certification from a recognized coaching program and the ability to apply evidence-based coaching practices to support guest wellbeing and behavior change.
- Minimum of three years of one-on-one coaching or client-facing experience in a luxury resort, retreat, wellness, clinical, or similar setting. Strong coaching, communication, and relationship-building skills with the ability to interpret wellness assessments and guest insights, develop personalized action plans and take-home wellness strategies, and deliver exceptional hospitality that supports long-term wellbeing and meaningful guest outcomes.
- Every Wellness Guide is expected to coach confidently as a Generalist across Mind, Body, Nourish, and Sleep. Guides may also bring a specialty in one of these areas of expertise, which shapes their deeper session offerings, classes, and workshops.
- Wellness Guide Generalist: Broad health and wellness expertise with capabilities in health coaching, motivational interviewing, behavior change, active listening, goal setting, wellbeing assessments, guest education, documentation, and integrating Mind, Body, Nutrition, and Sleep recommendations into personalized wellness plans.
- Mind & Sleep Specialty: Knowledge of mental performance, stress management, mindfulness, recovery, sleep optimization, behavior change, resilience, and evidence-based assessment tools, with backgrounds in psychology, counseling, behavioral science, neuroscience, or related fields valued.
- Body & Movement Specialty (preferred): Advanced knowledge of exercise physiology, movement science, biomechanics, mobility, stability, strength, endurance, recovery, and exercise programming, with experience conducting fitness and movement assessments and working with diverse populations and ability levels.
- Nutrition Specialty (preferred): Expertise in evidence-based nutrition counseling, metabolic health, dietary pattern assessment, sustainable behavior change, biomarker interpretation, and nutrition education; Registered Dietitian credentials and nutrition coaching experience preferred.
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
- Hourly Rate: $38 (plus commission)
- Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
- 100% Employer paid Medical, Dental, and Vision benefits
- Complimentary stays and exclusive discounts at Four Seasons Worldwide
- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
- Subsidized on-island housing and other resources
- Inclusive and diverse employee engagement & recognition events all year-round
- Comprehensive learning and development programs to help you master your craft
- Energizing Employee Culture where you are encouraged to be your true self!
We look forward to receiving your application!
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us:
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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
