If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.
Who are we?
Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for creating luxury residential communities and resorts around the world.
Costaterra is a private, members-only residential community located in Comporta, Portugal. It combines a luxury lifestyle with high-end service, offering exceptional dining, a world-class golf course, spa services, outdoor activities, and unique local experiences.
What will you do?
Learning & Development
- Identify training needs with department leaders and contribute to the annual training calendar.
- Design, update and facilitate engaging training programmes such as onboarding, service excellence, brand values and compliance and others that may be required
- Manage external training suppliers: sourcing, quotes, contracting, invoicing and quality review.
- Coordinate training schedules with operational teams to minimize disruption to daily activities, logistics, venues, materials and so on.
- Administer the LMS/digital learning platform: enrolments, licences, completions and reporting, maintaining accurate records for audit and compliance- training requirements.
- Measure training effectiveness (attendance, satisfaction, port-programme impact) and recommend improvements.
- Refresh learning materials based on employee feedback, service audits and operational needs.
- Track training budget spend against plan and report cost per head.
- Produce monthly L&D and engagement dashboards.
Brand & Employee Engagement
- Strengthen internal brand awareness, ensuring employees understand Costaterra’s identity, values and culture.
- Integrate brand culture and storytelling into onboarding and ongoing training programmes.
- Translate brand values into practical behaviours and service standards training programmes and activities that employees can apply in their daily roles.
- Support the consistent expression of Costaterra’s values across departments, helping employees embody the brand in their interactions and daily work.
- Maintain employee-facing content: handbook; intranet pages, training brochures and internal campaigns.
- Act as a champion for the employer brand and establish clear employee journey touchpoints.
- Gather feedback through onboarding, pulse surveys and exit interviews and surface themes to the HR leadership.
Who are we looking for?
- Degree in HR or Hospitality preferably.
- Experience in Training & Development, Learning & Development, ideally in hospitality.
- An interest in employer branding, organizational culture and employee experience.
- Strong communication, presentation and facilitation skills.
- Creativity and curious with a natural ability to develop engaging training materials and internal communications.
- Hands-on with LMS platforms, e-learning and digital communication tools as well as Power Point skills.
- Highly organised, able to run multiple programmes concurrently. Proactive, collaborative and hands-on approach, with a genuine passion for people development and brand culture.
- Excellent command of both languages - English and Portuguese.
What do we offer?
- A friendly work environment and work-life balance.
- Opportunities for international career development.
- Professional development and training programs.
- Corporate events for employees.
- Free staff accommodation for 6 to 12 months to support relocation
If you want to be part of an amazing project in Portugal, this is for you!
